Senior Manager Content Strategy

Lumen
United States
Workplace: RemoteFull timeUSD 132,232 - 193,940 annuallyFunction: Strategy & Corporate DevelopmentExperience: 7+ yearsSkills: ["Systems-thinking","Planning","Facilitation","Project-leadership","Stakeholder influence"]

Lead the Content Strategy team to turn business priorities, customer needs, and brand direction into scalable messaging and content solutions. Own complex initiatives spanning messaging architecture, editorial practices, audience strategy, content systems, governance, and measurement. Partner across Brand, Product Marketing, Communications, Digital Experience, Demand Generation, Design, Motion, Technology, and Operations to improve reuse, consistency, customer understanding, and team performance while strengthening processes and capabilities.

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Lumen
Lumen
1 day ago

Senior Manager Content Strategy

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Last checked: 41 minutes agoStatus: Live

Job Summary

Lead the Content Strategy team to turn business priorities, customer needs, and brand direction into scalable messaging and content solutions. Own complex initiatives spanning messaging architecture, editorial practices, audience strategy, content systems, governance, and measurement. Partner across Brand, Product Marketing, Communications, Digital Experience, Demand Generation, Design, Motion, Technology, and Operations to improve reuse, consistency, customer understanding, and team performance while strengthening processes and capabilities.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Strategy & Corporate Development
Seniority: Sr. Manager level

Key Responsibilities

  • •Lead the content strategy function to translate business, brand, customer, and creative priorities into messaging frameworks and audience-specific content plans.
  • •Advance messaging architecture, editorial strategy, voice and tone, taxonomy, information architecture, and content operations to solve complex communication challenges.
  • •Establish and improve standards for messaging, positioning, editorial quality, and content governance; resolve conflicts across stakeholders.
  • •Develop scalable content systems including content models, taxonomies, templates, modular frameworks, and lifecycle practices for reuse and consistency.
  • •Lead, coach, and develop content strategists, copywriters, and editorial contributors; manage intake, prioritization, planning, governance, and resource capacity risks.

Pay and Benefits

Salary: USD 132,232 - 193,940 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •7+ years of experience in content strategy, editorial strategy, information architecture, messaging strategy, or related disciplines.
  • •2+ years of experience leading content professionals, teams, or major content programs.
  • •Advanced knowledge of messaging architecture, editorial practices, and audience communication.
  • •Experience developing and applying messaging frameworks and content-governance practices.
  • •Experience leading complex content initiatives across multiple functions and presenting recommendations to senior stakeholders.
Experience:7+ yearsB2B technology marketingContent strategyEditorial strategyInformation architecture
Skills:Systems-thinkingPlanningFacilitationProject-leadershipStakeholder influence

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn