FEP Customer Engineer I
Applied Materials
Japan
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1-2 yearsEducation: associatesSkills: ["Communication","Troubleshooting","Diagnostic thinking","Customer communication"]Serve as the direct liaison with customers, installing, maintaining, and upgrading Applied Materials’ equipment in Hiroshima. Troubleshoot issues using digital analytics and basic diagnostic techniques, performing preventative and corrective maintenance across electrical, vacuum, mechanical, plasma, hydraulic, and gas systems (with training). Coordinate and communicate with customers to ensure smooth operations and exceptional service, collaborating with senior field engineers when needed.

