Customer Consultant

Trane Technologies
Xi'an
Workplace: OnsiteFull timeFunction: SalesExperience: 3+ yearsEducation: bachelorsSkills: ["Communication","Customer focus","Collaboration","Problem-solving","Project management"]

Drive revenue growth and profitability by identifying service opportunities, engaging existing customers, and closing sales deals that meet sales targets. Expand the aftermarket service business by using market intelligence, competitor analysis, and the sales management system to build pipelines. Assess customer needs (including data center facility management), propose energy-efficient solutions with technical support, coordinate to fulfill service commitments, and ensure contract implementation and collections in line with sales governance.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Trane Technologies
Trane Technologies
3 months ago

Customer Consultant

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Drive revenue growth and profitability by identifying service opportunities, engaging existing customers, and closing sales deals that meet sales targets. Expand the aftermarket service business by using market intelligence, competitor analysis, and the sales management system to build pipelines. Assess customer needs (including data center facility management), propose energy-efficient solutions with technical support, coordinate to fulfill service commitments, and ensure contract implementation and collections in line with sales governance.
Location: Xi'an
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Identify and pursue business opportunities to expand the aftermarket service business market coverage using market intelligence, competitor analysis, and growth strategy understanding.
  • •Build sales pipelines in the company’s sales management system and proactively engage customers to secure project opportunities.
  • •Assess customer needs (including budget plan and facility/data center operational characteristics) and recommend services like preventive maintenance and system upgrades.
  • •Present proposals and work with technical support to develop competitive technical solutions while establishing and maintaining strong customer relationships.
  • •Collaborate with technical support and after-sales operations to fulfill service commitments, comply with sales governance, manage contract implementation/collection, and handle daily sales activities and reporting.

Key Requirements

  • •Bachelor’s degree or above, preferably in HVAC, building environment and equipment engineering, mechatronics, or a related science/engineering discipline.
  • •Over 3 years of sales experience in industrial products and solutions selling.
  • •Strong understanding of the technical aspects of the products/services being sold and the ability to explain complex concepts.
  • •Understanding of the direct sales process and ability to align technical solutions with business needs while influencing and persuading customers.
  • •Customer service skills and ability to build trust as a reliable technical advisor; strong communication and analytical/problem-solving skills.
Experience:3+ yearsIndustrial productsHVACData centerFacility managementAftermarket service
Education:Bachelor's in HVAC, building environment and equipment engineering, mechatronics, or other science and engineering disciplines
Skills:CommunicationCustomer focusCollaborationProblem-solvingProject management

Company Brief

Trane Technologies
Designs and manufactures HVAC and climate solutions for commercial, industrial, and residential buildings. Focuses on heating, cooling, ventilation, and building efficiency systems under brands like Trane and Thermo King.
Industry: Manufacturing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dublin, Ireland
Founded: 2013
WebsiteLinkedIn