Senior Partner Success Manager

Clasp
Boston
Workplace: HybridFull timeUSD 110,000 - 130,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Problem-solving","Analytical skills","Relationship building","Communication","Strategic execution"]

Own a portfolio of employer partners as a trusted advisor and high-energy advocate for Clasp’s employer-facing work. Drive onboarding through steady-state by aligning Sales and Implementation, guiding partners through requirements and enablement, and translating partner needs into actionable builds. Analyze partner metrics and feedback to identify risks and opportunities, run business reviews, and coordinate cross-functional teams so partners see measurable impact and growth.

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Clasp
Clasp
1 day ago

Senior Partner Success Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 10 months ago

Job Summary

Own a portfolio of employer partners as a trusted advisor and high-energy advocate for Clasp’s employer-facing work. Drive onboarding through steady-state by aligning Sales and Implementation, guiding partners through requirements and enablement, and translating partner needs into actionable builds. Analyze partner metrics and feedback to identify risks and opportunities, run business reviews, and coordinate cross-functional teams so partners see measurable impact and growth.
Location: Boston
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Deliver compelling partner engagements using storytelling, visuals, and real impact examples to build excitement and advocacy.
  • •Lead strategic growth discussions by uncovering expansion opportunities tied to multi-year goals, hiring strategies, and industry shifts.
  • •Stay fluent in Clasp’s creative output, talent fulfillment roadmap, and performance metrics to advise partners credibly.
  • •Streamline onboarding and alignment with Sales and implementation teams from pre-sale through steady state launches.
  • •Translate partner requirements into actionable builds, deliver training/change management for adoption, and monitor partner performance using metrics and feedback.

Pay and Benefits

Salary: USD 110,000 - 130,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kCommuter BenefitsPaid Leave

Key Requirements

  • •Experience in account management, customer success, management consulting, or another client/customer-facing role.
  • •Proven problem-solving and analytical skills to identify partner challenges and risks and design effective solutions.
  • •Strong relationship-building and communication skills to foster trust, understanding, and alignment across diverse audiences.
  • •Excellent communication skills to balance strategic thinking with tactical execution for both long-term and immediate needs.
  • •Ability to collaborate across multiple departments and implement cross-functional initiatives in a fast-paced, evolving environment.
Experience:Education technologyWorkforce developmentHuman resources
Skills:Problem-solvingAnalytical skillsRelationship buildingCommunicationStrategic execution

Company Brief

Clasp
Provides employer-sponsored education financing and retention-driven recruitment to help employers recruit and retain hard-to-hire talent while reducing student debt; works primarily with healthcare employers and training partners.
Industry: HR Tech
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Valuation: Under USD 50M
Headquarters: Boston, United States
Founded: 2018
Glassdoor
Glassdoor: 4.5
WebsiteLinkedInGlassdoor