Account Manager II - Regional Enterprise- Expansion

Lumen
California
Workplace: RemoteFull timeUSD 72,368 - 96,487 annuallyFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Communication","Presentation","Forecasting","Account management","Adaptability"]

Own and grow revenue through expansion within established enterprise accounts across Southern California. Lead proactive discovery to uncover new products, services, use cases, stakeholders, and business outcomes, turning limited awareness into qualified opportunities. Build and execute strategic account plans, maintain disciplined forecasting and pipeline hygiene, and orchestrate internal teams (Customer Success, Product, Marketing, Solutions, Technology) to align Lumen capabilities to customer priorities.

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Lumen
Lumen
2 days ago

Account Manager II - Regional Enterprise- Expansion

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Own and grow revenue through expansion within established enterprise accounts across Southern California. Lead proactive discovery to uncover new products, services, use cases, stakeholders, and business outcomes, turning limited awareness into qualified opportunities. Build and execute strategic account plans, maintain disciplined forecasting and pipeline hygiene, and orchestrate internal teams (Customer Success, Product, Marketing, Solutions, Technology) to align Lumen capabilities to customer priorities.
Location: California
Workplace: Remote
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Develop regional enterprise expansion opportunities within assigned Southern California accounts by uncovering new products, services, use cases, stakeholders, and business outcomes inside existing relationships.
  • •Lead proactive discovery conversations to surface needs, navigate objections, and move discussions from limited awareness to qualified opportunities.
  • •Build and execute strategic account plans to strengthen customer relationships, increase executive engagement, grow revenue, and improve Lumen’s position with each customer.
  • •Maintain accurate forecasting and CRM hygiene, including pipeline inspection discipline, account activity documentation, and consistent follow-through.
  • •Orchestrate internal resources across Customer Success, Product, Marketing, Solutions/Technology, Sales Support, and Service Delivery to align capabilities to customer priorities.
Travel: High travel

Pay and Benefits

Salary: USD 72,368 - 96,487 annually
Perks:Health InsuranceDentalVision401kGym Membership

Key Requirements

  • •Bachelor’s degree or equivalent education and experience.
  • •Five to seven or more years of enterprise technology sales experience selling complex solutions to multiple stakeholders.
  • •Experience using a consultative, complex B2B solution-based sales methodology.
  • •Strong communication, writing, and presentation skills to influence customers and navigate objections.
  • •Ability to connect technology solutions to executive outcomes, measurable business impact, and expansion signals within existing accounts.
Education:Bachelor's
Skills:CommunicationPresentationForecastingAccount managementAdaptability
Tech Stack:Salesforce.com

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn