Sales Associate III

Tapestry
Illinois
Workplace: OnsiteFull timeUSD 15 - 19.5 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience as a front-line Coach brand ambassador. Meet individual and store sales goals by cross-selling, upselling, and providing tailored styling and fashion advice. Use mobile POS, clienteling, and social selling tools to capture data and drive repeat purchases. Manage daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and maintaining a clean, well-stocked sales floor.

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Tapestry
Tapestry
4 months ago

Sales Associate III

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Last checked: 3 hours agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as a front-line Coach brand ambassador. Meet individual and store sales goals by cross-selling, upselling, and providing tailored styling and fashion advice. Use mobile POS, clienteling, and social selling tools to capture data and drive repeat purchases. Manage daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and maintaining a clean, well-stocked sales floor.
Location: Illinois
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales via cross-selling, upselling, and tailored recommendations while meeting personal and store KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Support store operations: cash wrap, inventory processing, replenishment, visual merchandising, asset protection, and transaction processing (purchases, returns, exchanges, pickups).

Pay and Benefits

Salary: USD 15 - 19.5 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Operate POS (including mobile POS) and have basic computer proficiency with iPad/laptop.
  • •Strong English proficiency and social media savvy, including experience with live-stream shopping or video demos (preferred).
  • •Flexibility to work nights, weekends, peak busy season, and high-traffic retail days, including some holidays.
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and move around the sales floor/stockroom.
Experience:1+ yearsLuxury retailFashion retailOmni-channel retailSocial sellingClientelingPOS
Skills:Customer focusInterpersonal savvyDrive for resultsLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:Mobile POSIPadLaptopClienteling toolsSocial selling platformsShort-form videoWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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