Business Support Manager - Operational Excellence, dnata Catering & Retail

Drive operational excellence through business process improvement initiatives across dnata Catering & Retail’s assigned areas. You’ll analyze performance against KPIs, identify cost-saving and productivity opportunities, and lead cross-functional strategic improvement projects. Manage and monitor business improvement programmes, develop business cases and project plans, facilitate workshops with leaders, and oversee process redesign, audits, and change management to deliver measurable operational benefits.