Team Leader - Sports

GMG
Dubai, Abu Dhabi, Fujairah, Sharjah
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 4-5 yearsEducation: bachelorsSkills: ["Leadership","Coaching","Mentoring","Customer focus","Performance management"]

Lead the Store Sales team to drive annual sales targets while ensuring exceptional operational, commercial, and customer service standards. Oversee store operations audits, after-sales repair/return adherence, merchandising and pricing accuracy, and daily invoice/sales recaps to Finance. Manage inventory and loss prevention (cash handling, fraud/theft controls), maintain store cleanliness, and ensure team compliance with store SOPs while coaching and developing team members.

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GMG
GMG
1 day ago

Team Leader - Sports

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Last checked: 2 hours agoStatus: Live

Job Summary

Lead the Store Sales team to drive annual sales targets while ensuring exceptional operational, commercial, and customer service standards. Oversee store operations audits, after-sales repair/return adherence, merchandising and pricing accuracy, and daily invoice/sales recaps to Finance. Manage inventory and loss prevention (cash handling, fraud/theft controls), maintain store cleanliness, and ensure team compliance with store SOPs while coaching and developing team members.
Location: Dubai, Abu Dhabi, Fujairah, Sharjah
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Support delivery of annual store sales targets through store sales team performance.
  • •Maintain coverage and schedules to ensure high customer service levels.
  • •Conduct store operations audits to ensure compliance with required store standard operating policies.
  • •Oversee after-sales processes and ensure adherence to repair/return policies and procedures with internal stakeholders.
  • •Manage inventory and loss prevention, including cash handling, receiving/stocking/restocking, inventory discrepancies, and fraud/theft compliance.

Key Requirements

  • •Bachelor’s degree in any discipline.
  • •Minimum 4–5 years of relevant experience in retail operations.
  • •At least 3 years in a similar supervisory role in retail operations.
  • •Ability to define goals and KPIs for team members and implement performance management.
  • •Experience guiding, mentoring, and coaching retail team members to achieve targets.
Experience:4-5 yearsRetail operationsRetail
Education:Bachelor's
Skills:LeadershipCoachingMentoringCustomer focusPerformance management

Company Brief

GMG
GMG (Gulf Marketing Group) is a global well-being company that retails, distributes and manufactures consumer, sports, health & beauty, food and home brands across MENA, SEA and Hong Kong, operating retail stores, distribution and manufacturing divisions.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Dubai, United Arab Emirates
Founded: 1977
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