Field Service Professional - Albany, NY

NRG Energy
United States
Workplace: OnsiteFull timeUSD 28.02 - 31.71 hourlyFunction: Field Service, Maintenance & Skilled TradesSkills: ["Customer-first attitude","Integrity","Rapport building","Safety awareness"]

Install, service, and troubleshoot Vivint smart home technology while acting as the face of the company in customers’ homes. Evaluate home setups to recommend and sell security-camera, smart-lock, and home automation upgrades, and educate homeowners on using their systems. Work a 4-day (4/10) schedule with training, coaching, and a safety-first culture, leveraging tools, vehicle support, and ongoing performance incentives.

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NRG Energy
NRG Energy
2 hours ago

Field Service Professional - Albany, NY

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Last checked: 2 hours agoStatus: Live

Job Summary

Install, service, and troubleshoot Vivint smart home technology while acting as the face of the company in customers’ homes. Evaluate home setups to recommend and sell security-camera, smart-lock, and home automation upgrades, and educate homeowners on using their systems. Work a 4-day (4/10) schedule with training, coaching, and a safety-first culture, leveraging tools, vehicle support, and ongoing performance incentives.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

  • •Install, service, and troubleshoot security cameras, smart locks, and home automation systems.
  • •Evaluate customers’ homes and recommend/sell equipment upgrades or service enhancements on-site.
  • •Train homeowners on how to use their new system.
  • •Use coaching and training to grow within the national organization.
  • •Conduct a safety analysis of every home to ensure a safe workplace for technicians and customers.

Pay and Benefits

Salary: USD 28.02 - 31.71 hourly
Perks:Health InsuranceDentalVision401kEquityPaid Leave

Key Requirements

  • •Valid driver’s license and a good driving record; ability to pass post-offer background investigation and licensing requirements per applicable law.
  • •Install, service, and troubleshoot smart home security cameras, smart locks, and home automation systems.
  • •Sales mindset with experience in retail, B2C sales, insurance, or service-based sales (helpful).
  • •Customer-first approach with integrity and ability to build rapport with diverse customers.
  • •Physical ability to lift/carry up to 45 lbs, climb ladders, work in confined spaces, and stand/bend/kneel for extended periods.
Skills:Customer-first attitudeIntegrityRapport buildingSafety awareness
Licenses:Valid driver's license
Tech Stack:Smart home technologySecurity camerasSmart locksHome automation systemsTabletCell phone

Company Brief

NRG Energy
NRG Energy is a large integrated power company that owns and operates a diverse fleet of power generation assets and provides retail electricity services, energy solutions, and distributed energy resources to residential and commercial customers.
Industry: Utilities
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1989
WebsiteLinkedIn