Manager, Employee Relations

Lead Mastercard’s Global Employee Relations efforts focused on administering and improving the performance management process. Partner with People Business Partners, employment law, compliance, and business stakeholders to support managers and employees, resolve conflicts, and assist with investigations. Use data analytics to build dashboards and reports, track ER metrics and KPIs, and translate insights into fair, consistent, proactive decisions. Coordinate manager training and advise on policies and processes while supporting a culture of decency and fairness.