Lead Supervisor-1

Tapestry
San Juan
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceExperience: 1+ yearsSkills: ["Leadership","Customer focus","Collaboration","Coaching","Conflict resolution"]

Lead the store floor to drive sales targets while delivering an exceptional customer experience as a Brand Ambassador for Coach. Establish trust, maintain integrity, and foster an inclusive, collaborative team environment. Monitor and analyze sales data to recommend improvements and coach the team on clienteling and performance. Support recruiting, interviewing, training, and compliance with company and store operating procedures.

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Tapestry
Tapestry
11 hours ago

Lead Supervisor-1

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead the store floor to drive sales targets while delivering an exceptional customer experience as a Brand Ambassador for Coach. Establish trust, maintain integrity, and foster an inclusive, collaborative team environment. Monitor and analyze sales data to recommend improvements and coach the team on clienteling and performance. Support recruiting, interviewing, training, and compliance with company and store operating procedures.
Location: San Juan
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience.
  • •Serve as a Brand Ambassador, embodying Coach values and increasing brand awareness.
  • •Implement company initiatives and support full operation of the business.
  • •Monitor and analyze sales data, identify trends, and recommend actions to enhance store performance and customer experience.
  • •Support recruiting, interviewing, training, performance evaluation, feedback, and enforce compliance with company and store procedures.

Pay and Benefits

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceLearning Budget

Key Requirements

  • •1+ years of equivalent experience managing competitive retail space at the Lead Supervisor level.
  • •Maintain a strong leadership presence on the sales floor to achieve sales targets and deliver exceptional customer experience.
  • •Supports recruiting, interviewing, performance evaluation, and high-level training as needed.
  • •Provides feedback and guidance to improve individual performance and holds team accountable for goals and KPIs.
  • •Can lift and carry at least 25 lbs regularly (up to 50 lbs occasionally) and perform physical tasks such as climbing, bending, kneeling, and maneuvering on the sales floor and stockroom.
Experience:1+ yearsRetail
Skills:LeadershipCustomer focusCollaborationCoachingConflict resolution

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor