Community & Advocacy Manager

Alan
Paris
Workplace: HybridFull timeFunction: Communications, PR & CommunitySkills: ["Communication","Organization","Proactivity","Execution","Outreach","Curiosity","Adaptability"]

Own Alan’s day-to-day community engagement across Reddit, Trustpilot and forums, answering questions about health insurance and mutuelles with timely, accurate, on-brand responses. Build and moderate Alan’s own subreddit, identify and grow presence in additional communities, and turn members and creators into advocates through AMAs and ambassador pathways. Monitor sentiment and recurring pain points, translate insights to Product & SEO/GEO, and leverage AI tools to scale operations.

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Alan
Alan
1 month ago

Community & Advocacy Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own Alan’s day-to-day community engagement across Reddit, Trustpilot and forums, answering questions about health insurance and mutuelles with timely, accurate, on-brand responses. Build and moderate Alan’s own subreddit, identify and grow presence in additional communities, and turn members and creators into advocates through AMAs and ambassador pathways. Monitor sentiment and recurring pain points, translate insights to Product & SEO/GEO, and leverage AI tools to scale operations.
Location: Paris
Workplace: Hybrid
Employment Type: Full time
Job Function: Communications, PR & Community

Key Responsibilities

  • •Own day-to-day engagement across Reddit, review sites (Trustpilot and similar), forums, social comment sections (Meta/LinkedIn), and DMs.
  • •Stay close to internet culture by monitoring trends, meme formats, and rising creators to keep Alan’s community presence relevant.
  • •Create and actively run Alan’s official subreddit, setting norms, seeding discussion, moderating, and growing it into a trusted space.
  • •Spot advocates (happy members, engaged professionals, HR admins) and recruit, nurture, and structure pathways from engaged users to ambassadors/advocates.
  • •Monitor sentiment and recurring questions, translate community learnings into qualitative insights for Product and SEO/GEO, and feed content teams with real stories and use cases.

Pay and Benefits

Perks:EquityHealth InsuranceParental LeaveLearning BudgetHome OfficeCommuter BenefitsRemote WorkEquipment

Key Requirements

  • •Strong written and verbal communication skills in English and French.
  • •1-3 years in community management, social media, or customer engagement (or a strong personal track record of community participation).
  • •Active participation in online communities, especially Reddit, with understanding of subreddit culture and moderation.
  • •Exceptional written communication skills with the ability to adapt tone across contexts.
  • •A data-driven mindset able to translate community metrics (sentiment, engagement, conversions, contribution quality) into strategy.
Experience:Community managementSocial mediaCustomer engagement
Skills:CommunicationOrganizationProactivityExecutionOutreachCuriosityAdaptability
Languages:EnglishFrench

Company Brief

Alan
Alan is a Paris-based digital health insurance provider offering employer and individual health plans, telemedicine, prevention services, and a consumer-focused app to simplify access to care and manage reimbursements.
Industry: Health Insurance (Payers)
Company Size: Large (251 to 1,000 employees)
Revenue: USD 250M to 500M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: Paris, France
Founded: 2016
Glassdoor
Glassdoor: 4.4
WebsiteLinkedInGlassdoor