Field Technician II - Casper, WY

Lumen
United States
Workplace: OnsiteFull timeUSD 49,674 - 66,300 annuallyFunction: Field Service, Maintenance & Skilled TradesExperience: 2+ yearsEducation: high_schoolSkills: ["Troubleshooting","Preventive maintenance","Independent work","Technical documentation","Customer service continuity"]

Maintain and restore network services across an assigned territory by responding to outages, performing repairs, and troubleshooting telecommunications and network infrastructure. Conduct OTDR testing and network diagnostics, execute preventive maintenance, and provide “smart hands” support at remote sites. Maintain site equipment such as HVAC systems and generators, accurately document work, and use Microsoft Outlook and Teams for communication and administration while supporting network reliability and customer service continuity.

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FursaFursa
Lumen
Lumen
18 hours ago

Field Technician II - Casper, WY

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Last checked: 13 hours agoStatus: Live

Job Summary

Maintain and restore network services across an assigned territory by responding to outages, performing repairs, and troubleshooting telecommunications and network infrastructure. Conduct OTDR testing and network diagnostics, execute preventive maintenance, and provide “smart hands” support at remote sites. Maintain site equipment such as HVAC systems and generators, accurately document work, and use Microsoft Outlook and Teams for communication and administration while supporting network reliability and customer service continuity.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Field Service, Maintenance & Skilled Trades
Seniority: Mid level

Key Responsibilities

  • •Respond to network outages and perform service restoration to maintain availability.
  • •Troubleshoot, repair, and maintain telecommunications and network infrastructure equipment.
  • •Perform OTDR and other network testing activities to identify and resolve service issues.
  • •Conduct preventive maintenance on network facilities and supporting infrastructure.
  • •Provide smart hands support and maintain site equipment including HVAC systems and generators, while documenting work and supporting network reliability and uptime.

Pay and Benefits

Salary: USD 49,674 - 66,300 annually
Perks:Health InsuranceDentalVision401kGym MembershipLearning Budget

Key Requirements

  • •High school diploma or equivalent.
  • •Minimum 2 years of relevant telecommunications, network infrastructure, or field technical experience.
  • •Experience troubleshooting and repairing network equipment.
  • •Knowledge of fiber optic networks and experience performing OTDR testing and network diagnostics.
  • •Valid driver’s license and ability to work independently across multiple field locations, including outdoor conditions and on-call rotation.
Experience:2+ years
Education:High School
Skills:TroubleshootingPreventive maintenanceIndependent workTechnical documentationCustomer service continuity
Licenses:Valid driver's license
Tech Stack:OTDRMicrosoft OfficeOutlookTeamsFiber optic networks

Company Brief

Lumen
Provides integrated communications, network, edge cloud, and security services to enterprise, government, and carrier customers, operating a global fiber network and delivering connectivity and managed IT solutions.
Industry: Telecommunications
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Monroe, United States
WebsiteLinkedIn