Associate Director - FM Operational Readiness

Turner & Townsend
London
Workplace: OnsiteFull timeFunction: Executive & General ManagementEducation: bachelorsSkills: ["Leadership","Stakeholder engagement","Communication","Team leadership","Business development"]

Lead and shape the FM Operational Readiness and Transition engagements, guiding design reviews, mobilisation, and handover of new and refurbished facilities across technology, financial services, government, and healthcare. Define comprehensive readiness plans with governance and KPIs; oversee CAFM/IWMS deployment; manage multi-project programmes; develop business growth for the Operational Readiness service line and lead high-performing teams.

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Turner & Townsend
Turner & Townsend
3 months ago

Associate Director - FM Operational Readiness

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Last checked: 4 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Lead and shape the FM Operational Readiness and Transition engagements, guiding design reviews, mobilisation, and handover of new and refurbished facilities across technology, financial services, government, and healthcare. Define comprehensive readiness plans with governance and KPIs; oversee CAFM/IWMS deployment; manage multi-project programmes; develop business growth for the Operational Readiness service line and lead high-performing teams.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Lead and take accountability for end-to-end operational readiness and Government Soft Landings programmes, ensuring assets are safe, compliant, and fully operational at handover.
  • •Provide strategic oversight across multiple projects, ensuring consistent application of best practice in readiness, transition, and mobilisation.
  • •Act as a trusted advisor to senior stakeholders, including developers, operators, and end users.
  • •Lead design reviews, asset reviews, and readiness assurance activities, ensuring operational risks are identified and mitigated early.
  • •Develop and implement a comprehensive Operational Readiness Plan aligned to project milestones and operational objectives, including governance, KPIs, milestones, risk management, and readiness criteria.

Key Requirements

  • •Extensive experience delivering FM Operational Readiness / mobilisation programmes.
  • •Strong understanding of asset handover, commissioning, and transition into operations.
  • •Expertise in CAFM / IWMS systems and asset data management.
  • •Deep knowledge of FM operations, compliance, and maintenance strategies (e.g., SFG20).
  • •Proven ability to lead design reviews, readiness assurance, and GSL activities.
Experience:Facilities managementReal estate
Education:Bachelor's
Skills:LeadershipStakeholder engagementCommunicationTeam leadershipBusiness development
Certifications:IWFMRICSCIBSE
Languages:English
Tech Stack:CAFMIWMSMicrosoft OfficeExcelPowerPointVisioProject

Company Brief

Turner & Townsend
Global professional services firm providing program, project and cost management, advisory and consulting services across property, infrastructure and natural resources sectors to public and private clients worldwide.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Leeds, United Kingdom
Founded: 1946
WebsiteLinkedIn