Onsite Operations Team Lead

Fever Up
Mexico City
Workplace: HybridFull timeFunction: Administration & Executive AssistanceExperience: 3-4 yearsEducation: bachelorsSkills: ["Communication","Interpersonal skills","Leadership","Organization","Analytical thinking"]

Lead onsite event operations end-to-end, from designing and coordinating operational plans to ensuring smooth setup, live execution, and standardized closure. Supervise event closure tasks including reconciliations, incident reporting, and improvement feedback, while managing and aligning an onsite team in fast-paced environments. Partner with Sales, Originals, and Marketing to keep operational execution aligned to business goals and deliver a strong customer experience.

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FursaFursa
Fever Up
Fever Up
11 months ago

Onsite Operations Team Lead

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Last checked: 8 hours agoStatus: Live

Job Summary

Lead onsite event operations end-to-end, from designing and coordinating operational plans to ensuring smooth setup, live execution, and standardized closure. Supervise event closure tasks including reconciliations, incident reporting, and improvement feedback, while managing and aligning an onsite team in fast-paced environments. Partner with Sales, Originals, and Marketing to keep operational execution aligned to business goals and deliver a strong customer experience.
Location: Mexico City
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Design and coordinate operational plans for events, ensuring requirements are covered (e.g., access control, staff allocation, cashless systems, kiosks).
  • •Lead onsite execution to ensure setup, live operations, and closure happen seamlessly according to standards.
  • •Supervise event closure including reconciliations, incident reporting, and improvement feedback.
  • •Ensure the team is aligned, motivated, and executing effectively under your leadership.
  • •Coordinate with other departments (Sales, Originals, Marketing) to align operations with business goals.
Travel: Low travel

Pay and Benefits

Perks:Health InsurancePaid LeaveGym Membership

Key Requirements

  • •Bachelor’s degree in Engineering, Business Administration, Data Analytics, or a related field.
  • •At least 3/4 years of relevant experience (e.g., consulting, operations, or tech-related).
  • •Strong analytical mindset and ability to manage operations in a structured way.
  • •Excellent interpersonal and communication skills for onsite leadership and cross-team coordination.
  • •Ability to lead teams in high-paced, dynamic environments.
Experience:3-4 years
Education:Bachelor's
Skills:CommunicationInterpersonal skillsLeadershipOrganizationAnalytical thinking
Languages:SpanishEnglish

Company Brief

Fever Up
Fever is a global events discovery and ticketing platform that curates and sells experiences, from immersive theatre and pop-ups to concerts and local activities, helping venues and organizers reach audiences worldwide.
Industry: Events & Live Entertainment
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Headquarters: Madrid, Spain
Founded: 2011
WebsiteLinkedIn