Agent Product Manager

Conduit AI
San Francisco
Workplace: HybridFull timeUSD 70,000 - 140,000 annuallyFunction: Product ManagementExperience: 3-5 yearsSkills: ["Communication","Problem-solving","Cross-functional collaboration","Stakeholder management","Empathy"]

Own the customer lifecycle for strategic Conduit accounts, translating client workflows into AI agent behavior, onboarding and expanding deployments, and collaborating with Sales, Product, and Engineering to improve the platform. This hybrid role spans customer success, implementation, product operations, and account growth, requiring hands-on client interaction and a focus on repeatable, scalable playbooks.

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FursaFursa
Conduit AI
Conduit AI
1 year ago

Agent Product Manager

✓ Verified Job

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Own the customer lifecycle for strategic Conduit accounts, translating client workflows into AI agent behavior, onboarding and expanding deployments, and collaborating with Sales, Product, and Engineering to improve the platform. This hybrid role spans customer success, implementation, product operations, and account growth, requiring hands-on client interaction and a focus on repeatable, scalable playbooks.
Location: San Francisco
Workplace: Hybrid
Employment Type: Full time
Job Function: Product Management
Seniority: Manager level

Key Responsibilities

  • •Own customer deployments from discovery through onboarding, launch, support, optimization, and expansion.
  • •Run customer calls, map workflows, define success criteria, and set clear expectations for launch.
  • •Translate customer operations into agent behavior: workflows, knowledge, escalation paths, and automation opportunities.
  • •Monitor account health, usage, automation performance, and customer sentiment.
  • •Identify expansion opportunities across teams, channels, workflows, and use cases.

Pay and Benefits

Salary: USD 70,000 - 140,000 annually

Key Requirements

  • •3-5 years of experience in customer success, implementation, solutions, product operations, product management, or operations at a fast-moving B2B SaaS company.
Experience:3-5 yearsB2B SaaSCustomer successAI
Skills:CommunicationProblem-solvingCross-functional collaborationStakeholder managementEmpathy
Languages:English
Tech Stack:CRMKnowledge baseWorkflow automationAISaaS

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Conduit AI
Develops an AI platform and tooling to help organizations deploy, manage, and scale large language models and generative AI applications with privacy, security, and enterprise integration features.
Industry: AI & Machine Learning
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