Conduit AI

1 year ago

Agent Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Own the customer lifecycle for strategic Conduit accounts, translating client workflows into AI agent behavior, onboarding and expanding deployments, and collaborating with Sales, Product, and Engineering to improve the platform. This hybrid role spans customer success, implementation, product operations, and account growth, requiring hands-on client interaction and a focus on repeatable, scalable playbooks.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Manager level

Key Responsibilities

•Own customer deployments from discovery through onboarding, launch, support, optimization, and expansion.
•Run customer calls, map workflows, define success criteria, and set clear expectations for launch.
•Translate customer operations into agent behavior: workflows, knowledge, escalation paths, and automation opportunities.
•Monitor account health, usage, automation performance, and customer sentiment.
•Identify expansion opportunities across teams, channels, workflows, and use cases.

Pay and Benefits

Salary: USD 70,000 - 140,000 annually

Key Requirements

•3-5 years of experience in customer success, implementation, solutions, product operations, product management, or operations at a fast-moving B2B SaaS company.

Experience:3-5 yearsB2B SaaSCustomer successAI

Skills:CommunicationProblem-solvingCross-functional collaborationStakeholder managementEmpathy

Languages:English

Tech Stack:CRMKnowledge baseWorkflow automationAISaaS

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Conduit AI

Develops an AI platform and tooling to help organizations deploy, manage, and scale large language models and generative AI applications with privacy, security, and enterprise integration features.

Industry: AI & Machine Learning

Website

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Conduit AI

1 year ago

Agent Product Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 11 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Product Management

Seniority: Manager level

Key Responsibilities

•Own customer deployments from discovery through onboarding, launch, support, optimization, and expansion.
•Run customer calls, map workflows, define success criteria, and set clear expectations for launch.
•Translate customer operations into agent behavior: workflows, knowledge, escalation paths, and automation opportunities.
•Monitor account health, usage, automation performance, and customer sentiment.
•Identify expansion opportunities across teams, channels, workflows, and use cases.

Pay and Benefits

Salary: USD 70,000 - 140,000 annually

Key Requirements

•3-5 years of experience in customer success, implementation, solutions, product operations, product management, or operations at a fast-moving B2B SaaS company.

Experience:3-5 yearsB2B SaaSCustomer successAI

Skills:CommunicationProblem-solvingCross-functional collaborationStakeholder managementEmpathy

Languages:English

Tech Stack:CRMKnowledge baseWorkflow automationAISaaS

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Conduit AI

Develops an AI platform and tooling to help organizations deploy, manage, and scale large language models and generative AI applications with privacy, security, and enterprise integration features.

Industry: AI & Machine Learning

Website