Client Relationship Consultant 2 (Banker) East Euclid, IA (Sign-On Bonus $1,500)

U.S. Bancorp
Des Moines
Workplace: OnsiteFull timeUSD 20.25 - 24.75 hourlyFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Customer service","Relationship building","Communication","Interpersonal skills","Proactive outreach"]

Build and foster trusting relationships with consumer and business customers by engaging them in-person, by appointment, and virtually. Assess customer needs, gather and process account information, and recommend deposit and loan solutions aligned to individual goals. Provide an optimal client experience through greeting and basic transactions, educate customers on emerging self-service digital tools, and collaborate with branch teams to open accounts, complete service requests, and submit credit applications.

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FursaFursa
U.S. Bancorp
U.S. Bancorp
1 month ago

Client Relationship Consultant 2 (Banker) East Euclid, IA (Sign-On Bonus $1,500)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 19 days agoStatus: Live

Job Summary

Build and foster trusting relationships with consumer and business customers by engaging them in-person, by appointment, and virtually. Assess customer needs, gather and process account information, and recommend deposit and loan solutions aligned to individual goals. Provide an optimal client experience through greeting and basic transactions, educate customers on emerging self-service digital tools, and collaborate with branch teams to open accounts, complete service requests, and submit credit applications.
Location: Des Moines
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Mid level

Key Responsibilities

  • •Build and foster client relationships through proactive outreach and follow-up across in-person, by-appointment, and virtual channels
  • •Assess customers’ banking needs, obtain and process customer and account information, and recommend deposit and loan solutions based on goals
  • •Maintain knowledge of consumer and business banking products and digital products, and provide a consistent client experience including greeting and processing basic transactions
  • •Open new consumer and business accounts, complete service requests, and submit credit applications
  • •Educate customers on emerging and self-service digital products and leverage available resources and technologies to optimize the client experience

Pay and Benefits

Salary: USD 20.25 - 24.75 hourly
Perks:Health InsuranceLife InsuranceDisability Insurance401kRetirementPaid LeavePaid HolidaysAdoption AssistanceParental Leave

Key Requirements

  • •High school diploma or equivalent
  • •Typically 3 to 4 years of job-related retail banking experience (or equivalent combination of experience and training)
  • •Proven ability to build and foster client relationships through proactive outreach and follow-up
  • •Ability to effectively engage and communicate with clients
  • •Thorough knowledge of applicable bank and branch policies, procedures, and support systems
Experience:Retail banking
Education:High School
Skills:Customer serviceRelationship buildingCommunicationInterpersonal skillsProactive outreach
Licenses:NMLS

Company Brief

U.S. Bancorp
U.S. Bancorp is the parent company of U.S. Bank, providing consumer, business, and institutional banking services including lending, payments, treasury management, wealth management, and merchant solutions across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Minneapolis, United States
Founded: 1863
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