Senior Network Operations Engineer

Akamai Technologies
Cambridge
Workplace: RemoteFull timeUSD 138,382 - 181,300 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 2-5 yearsEducation: mastersSkills: ["Troubleshooting mindset","Process improvement","Technical escalation","Incident support","Technical documentation"]

Diagnose and solve complex content delivery and networking challenges by deploying, configuring, operationalizing, and maintaining Akamai networks and products. Improve processes with strong troubleshooting, escalate to resolve mapping issues, and ensure monitoring of network/mapping quality through alerts and dashboards. Collaborate on traffic optimization and network design while providing SME support during technical incidents, and build and maintain tools, documentation, and procedures for large-scale infrastructure operations.

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Akamai Technologies
Akamai Technologies
1 day ago

Senior Network Operations Engineer

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Job Summary

Diagnose and solve complex content delivery and networking challenges by deploying, configuring, operationalizing, and maintaining Akamai networks and products. Improve processes with strong troubleshooting, escalate to resolve mapping issues, and ensure monitoring of network/mapping quality through alerts and dashboards. Collaborate on traffic optimization and network design while providing SME support during technical incidents, and build and maintain tools, documentation, and procedures for large-scale infrastructure operations.
Location: Cambridge
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Diagnose and solve difficult content delivery and networking challenges.
  • •Deploy, configure, operationalize, and maintain Akamai networks and products.
  • •Identify and implement process improvements to resolve complex technical issues.
  • •Escalate internally and externally to resolve mapping issues and monitor mapping network quality.
  • •Develop alerts and dashboards, collaborate on traffic optimization and network design, and provide SME support during internal technical incidents.

Pay and Benefits

Salary: USD 138,382 - 181,300 annually
Equity and Bonus:Equity
Perks:Health Insurance401kPaid LeaveSick TimeParental Leave

Key Requirements

  • •Master’s degree (or foreign equivalent) in Computer Science, Software Engineering, IT, Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Networking, Telecommunication Networks, or Telecommunications Engineering, plus 2 years of experience in the job offered or related engineering role.
  • •Alternatively, Bachelor’s degree (or foreign equivalent) in the same fields, plus 5 years of experience in the job offered or related engineering role.
  • •2+ years of experience with GSM/CDMA/LTE network operations and maintenance.
  • •2+ years of experience with transmission systems including STM 1-4, CPAN, UHF, and MW.
  • •Routing, signaling, data communications protocols (TCP/IP, DHCP), network troubleshooting/fault analysis, monitoring network traffic/capacity management, and preparing/updating technical documentation for compliance.
Experience:2-5 years
Education:Master's in Computer Science, Software Engineering, IT, Electrical Engineering, Electronics Engineering, Computer Engineering, Computer Networking, Telecommunication Networks, or Telecommunications Engineering
Skills:Troubleshooting mindsetProcess improvementTechnical escalationIncident supportTechnical documentation
Tech Stack:GSMCDMALTESTM 1-4CPANUHFMWTCP/IPDHCPRoutingSignalingNetwork monitoringDashboardsAlertsNetwork traffic capacity management

Company Brief

Akamai Technologies
Provides a global content delivery network (CDN) and cloud services to improve web and application performance, security, and delivery for enterprises, media companies, and cloud providers.
Industry: Cloud Computing
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Cambridge, United States
Founded: 1998
WebsiteLinkedIn