Sales Engineer, Ambient AI

Commure
United States
Workplace: RemoteFull timeUSD 120,000 - 135,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 3-7 yearsSkills: ["Organization","Communication","Ownership","Troubleshooting","Ability to explain"]

Own Ambient AI and advanced AI pilots end-to-end, partnering with AEs from technical scoping through signed contracts and handoff to implementation. Lead scoping calls, stand up browser-automation/DOM and API-based EHR integrations, and configure features like ICD coding, orders, Patient 360, carry forward, and pre-visit summaries. Ensure SLAs are met, keep pilots healthy in Salesforce/Slack, triage integration issues quickly, and enable the sales team with RFP/security responses.

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FursaFursa
Commure
Commure
4 days ago

Sales Engineer, Ambient AI

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own Ambient AI and advanced AI pilots end-to-end, partnering with AEs from technical scoping through signed contracts and handoff to implementation. Lead scoping calls, stand up browser-automation/DOM and API-based EHR integrations, and configure features like ICD coding, orders, Patient 360, carry forward, and pre-visit summaries. Ensure SLAs are met, keep pilots healthy in Salesforce/Slack, triage integration issues quickly, and enable the sales team with RFP/security responses.
Location: United States
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Scope pilots by leading technical scoping calls and translating specialty, note types, EHR, and workflows into a technical deal scope.
  • •Build EHR integrations using browser automation, DOM injection, and API paths, and fix issues when notes don’t land in the chart.
  • •Bring advanced AI into pilots by confirming supported beyond-the-note features and configuring ICD coding, orders, Patient 360, carry forward, and pre-visit summaries.
  • •Get templates right by translating gold-standard notes and requirements into template requests, triaging updates with a 24-hour SLA.
  • •Keep pilots healthy by owning the pilot Slack channel, triaging in-pilot requests, and keeping Salesforce up to date so AEs have accurate status.

Pay and Benefits

Salary: USD 120,000 - 135,000 annually
Equity and Bonus:Equity

Key Requirements

  • •3–7 years in sales engineering, solutions engineering, implementation, or healthcare IT; engineers who want more customer time are welcome.
  • •Hands-on experience with at least one ambulatory EHR (athenahealth, eClinicalWorks, AdvancedMD, NextGen, ModMed, Practice Fusion, WebPT); Epic, Cerner, or Meditech Expanse is a plus.
  • •Ability to read and debug integrations using browser automation, DOM injection, REST APIs, JSON schemas, and HL7/FHIR; comfortable using SQL and internal tooling to diagnose note delivery issues.
  • •Ability to explain how ambient AI generates notes to physicians and technical teams in plain language.
  • •Healthcare fluency in clinical documentation and specialty workflows, including HIPAA and security questionnaires (SOC 2, HITRUST).
Experience:3-7 yearsHealthcareHealthcare IT
Skills:OrganizationCommunicationOwnershipTroubleshootingAbility to explain
Tech Stack:SalesforceSlackBrowser automationDOM injectionREST APIsAPIJSON schemasHL7FHIRSQLAthenahealthEClinicalWorksAdvancedMDNextGenModMedPractice FusionWebPTPromptIKnowMedMeditech Expanse

Company Brief

Commure
Builds an AI-powered healthcare platform that automates clinical documentation, revenue cycle management, staff safety, and care coordination for hospitals and health systems, integrating with EHRs to reduce administrative burden and improve clinical and financial outcomes.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Mountain View, United States
Founded: 2017
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor