Customer Service Delivery Driver

Carvana
United States
Workplace: OnsiteFull timeUSD 22 - 24 hourlyFunction: Customer Support (Service Desk)Experience: 2+ yearsSkills: ["Self-motivated","Safe driving","Attention to detail","Teamwork","Customer service"]

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, ensuring safe operation through inspections and a clean driving record. Load and unload vehicles, complete customer paperwork, and maintain thorough notes in the customer tracking system. Work scheduled shifts (including a rotating weekend/weekdays rotation) while supporting a positive customer experience as a Customer Advocate in Market Operations.

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FursaFursa
Carvana
Carvana
1 day ago

Customer Service Delivery Driver

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom car haulers, ensuring safe operation through inspections and a clean driving record. Load and unload vehicles, complete customer paperwork, and maintain thorough notes in the customer tracking system. Work scheduled shifts (including a rotating weekend/weekdays rotation) while supporting a positive customer experience as a Customer Advocate in Market Operations.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Deliver vehicles directly to customers’ doors using custom car haulers with training provided.
  • •Load/unload vehicles and inspect the hauler to ensure the vehicle maintains safe to drive condition.
  • •Complete customer paperwork and add thorough notes in the customer tracking system.
  • •Drive safely and maintain a clean driving record in accordance with Carvana’s CMV Driver Qualification policy.
  • •Maintain compliance with legal requirements and complete required onboarding steps such as notary/license processes where applicable.

Pay and Benefits

Salary: USD 22 - 24 hourly
Equity and Bonus:Equity
Schedule:4-Day Week
Perks:Health InsuranceDentalVision401kPaid LeaveLearning BudgetEquity

Key Requirements

  • •At least 2 years of customer-facing experience.
  • •Must be able to read, write, speak, and understand English.
  • •Ability to perform physically demanding tasks (detailing vehicles; loading/unloading) in indoor/outdoor conditions and occasional extreme weather.
  • •Must be at least 21 years of age and possess a valid driver’s license.
  • •All applicants must pass a drug test and obtain a DOT Medical Card.
Experience:2+ yearsCustomer-facing
Skills:Self-motivatedSafe drivingAttention to detailTeamworkCustomer service
Licenses:Valid driver's licenseNotary (within first 90 days)Chauffeur's license (IL, MI, LA, MO; within first two weeks)Vehicle Verifier license (CA; within first 90 days)
Certifications:DOT Medical Card
Languages:English

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Carvana
Online used-car retailer that lets customers buy, finance, trade in, and sell vehicles through a digital marketplace. Also operates vehicle reconditioning and logistics capabilities to support home delivery and pickup.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Tempe, United States
Founded: 2012
WebsiteLinkedIn