Customer Assistant

Waitrose & Partners
United Kingdom
Workplace: OnsiteTemporaryGBP 13 - 13.25 hourlyFunction: Administration & Executive AssistanceSkills: ["Communication","Customer service","Flexibility","Teamwork","Problem-solving"]

Deliver outstanding customer service in a John Lewis shop by engaging customers at every stage, using product knowledge to support sales, and resolving queries. Maintain exceptional shop standards including displays, stock availability, price ticketing, cleanliness, and accurate stock counts. Work flexibly across the store (e.g., till support and replenishment), identify areas for improvement, and support team success in a fast-paced retail environment.

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Waitrose & Partners
Waitrose & Partners
4 hours ago

Customer Assistant

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Source: Company careers pageValidated by: Fursa AI
Last checked: 4 hours agoStatus: Live

Job Summary

Deliver outstanding customer service in a John Lewis shop by engaging customers at every stage, using product knowledge to support sales, and resolving queries. Maintain exceptional shop standards including displays, stock availability, price ticketing, cleanliness, and accurate stock counts. Work flexibly across the store (e.g., till support and replenishment), identify areas for improvement, and support team success in a fast-paced retail environment.
Location: United Kingdom
Workplace: Onsite
Employment Type: Temporary
Job Function: Administration & Executive Assistance

Key Responsibilities

  • •Deliver engaging and inspirational customer service throughout the customer journey.
  • •Use product knowledge and sales training to drive sales and increase profits.
  • •Put the customer first by acknowledging, understanding needs, and resolving queries.
  • •Maintain shop standards including displays, stock availability, and general cleanliness.
  • •Support accurate stock counts and protect profits, while working flexibly across store tasks as required.

Pay and Benefits

Salary: GBP 13 - 13.25 hourly

Key Requirements

  • •Basic IT literacy.
  • •Strong communication skills.
  • •Ability to provide engaging, inspirational customer service at every stage of the customer journey.
  • •Willingness to work flexibly across the shop, including till support, stock replenishment, price ticketing, and general shop-keeping tasks.
  • •Customer-facing experience is welcomed but not essential (training provided).
Experience:Retail
Skills:CommunicationCustomer serviceFlexibilityTeamworkProblem-solving

Company Brief

Waitrose & Partners
Waitrose & Partners is a UK supermarket chain offering groceries, fresh produce, and premium food products through its network of stores and online shopping. It is part of the John Lewis Partnership and emphasizes quality, customer service, and ethical sourcing.
Industry: Omnichannel Retail
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Bracknell, United Kingdom
Founded: 1904
WebsiteLinkedIn