Renewals Manager at GitLab (United States)

GitLab

4 weeks ago

Renewals Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Renewals Manager responsible for end-to-end renewal lifecycle for a defined portfolio of GitLab customers, negotiating renewals, guiding customers through pricing models, and collaborating with Sales, Customer Success, Finance, Legal, and Product to reduce churn and drive expansion in a remote US environment.

Location: United States

Workplace: Remote

Key Responsibilities

•Own the end-to-end renewal lifecycle for an assigned portfolio of customer contracts, from early engagement through signed agreement.
•Develop and execute account-level renewal strategies that protect recurring revenue and reduce customer churn.
•Prepare renewal proposals, pricing quotes, and contract documentation in line with customer needs and internal guidelines.
•Lead commercial and contractual negotiations with customer stakeholders, managing pricing discussions, terms, and timelines.
•Identify and qualify opportunities to expand footprint through upsell and cross-sell in partnership with Sales and Customer Success.

Pay and Benefits

Perks:Home Office

Key Requirements

•Experience owning an end-to-end renewal motion for subscription or SaaS contracts, including forecasting, negotiation, and closing.
•Background in B2B subscription-based businesses with a track record of meeting or exceeding renewal and retention goals.
•Proficiency working with CRM platforms such as Salesforce or HubSpot, along with strong Excel or Google Sheets skills for analysis and reporting.
•Ability to build productive relationships with customer stakeholders, navigate complex procurement processes, and lead commercial discussions.
•Experience partnering with Sales, Customer Success, Finance, and Legal to structure renewals, address adoption gaps, and manage contract terms.

Experience:SaaSRenewalsSubscription

Skills:NegotiationStakeholder managementCommunicationCrmExcelGoogle sheetsDocumentationContract terms

Languages:English

Tech Stack:SalesforceHubSpotExcelGoogle Sheets

Company Brief

GitLab

Provides a single application for the complete DevSecOps lifecycle, offering source code management, CI/CD, security, and collaboration tools to help teams deliver software faster and more securely.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn

Loading job details...

Preparing the role view and application actions.

GitLab

4 weeks ago

Renewals Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: United States

Workplace: Remote

Key Responsibilities

•Own the end-to-end renewal lifecycle for an assigned portfolio of customer contracts, from early engagement through signed agreement.
•Develop and execute account-level renewal strategies that protect recurring revenue and reduce customer churn.
•Prepare renewal proposals, pricing quotes, and contract documentation in line with customer needs and internal guidelines.
•Lead commercial and contractual negotiations with customer stakeholders, managing pricing discussions, terms, and timelines.
•Identify and qualify opportunities to expand footprint through upsell and cross-sell in partnership with Sales and Customer Success.

Pay and Benefits

Perks:Home Office

Key Requirements

•Experience owning an end-to-end renewal motion for subscription or SaaS contracts, including forecasting, negotiation, and closing.
•Background in B2B subscription-based businesses with a track record of meeting or exceeding renewal and retention goals.
•Proficiency working with CRM platforms such as Salesforce or HubSpot, along with strong Excel or Google Sheets skills for analysis and reporting.
•Ability to build productive relationships with customer stakeholders, navigate complex procurement processes, and lead commercial discussions.
•Experience partnering with Sales, Customer Success, Finance, and Legal to structure renewals, address adoption gaps, and manage contract terms.

Experience:SaaSRenewalsSubscription

Skills:NegotiationStakeholder managementCommunicationCrmExcelGoogle sheetsDocumentationContract terms

Languages:English

Tech Stack:SalesforceHubSpotExcelGoogle Sheets

Company Brief

GitLab

Provides a single application for the complete DevSecOps lifecycle, offering source code management, CI/CD, security, and collaboration tools to help teams deliver software faster and more securely.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: San Francisco, United States

Founded: 2011

Website LinkedIn