Head of Operational Resilience

KKR
Boston
Workplace: HybridFull timeUSD 190,000 - 230,000 annuallyFunction: Administration & Executive AssistanceExperience: 10+ yearsSkills: ["Leadership","Stakeholder management","Analytical rigor","Crisis response coordination","Documentation"]

Lead the global Operational Resilience program by designing and executing KKR’s operational resilience roadmap across business services, controls, and remediation. Build and mentor a high-performing team, establish governance and reporting (KPIs/KRIs), and coordinate integrated response and recovery across crisis management, cyber incident response, technology disaster recovery, and physical security. Own business continuity management, scenario testing, and regulatory/audit support through defensible evidence and documentation.

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KKR
KKR
1 month ago

Head of Operational Resilience

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Job Summary

Lead the global Operational Resilience program by designing and executing KKR’s operational resilience roadmap across business services, controls, and remediation. Build and mentor a high-performing team, establish governance and reporting (KPIs/KRIs), and coordinate integrated response and recovery across crisis management, cyber incident response, technology disaster recovery, and physical security. Own business continuity management, scenario testing, and regulatory/audit support through defensible evidence and documentation.
Location: Boston
Workplace: Hybrid
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Director level

Key Responsibilities

  • •Design, implement, and execute the firm’s global Operational Resilience program and multi-year roadmap.
  • •Build, mentor, and lead the operational resilience team, and influence cross-functional stakeholders to deliver measurable program maturity.
  • •Identify and maintain Important Business Services (IBS), define impact tolerances, and embed them into operating procedures and controls.
  • •Own Business Continuity Management (BCM), including plan development, governance, training/awareness, testing/exercises, and event execution.
  • •Coordinate integrated response and recovery across crisis management, cyber incident response, technology disaster recovery, and physical security; track remediation and report KPIs/KRIs for senior leadership and regulatory/audit support.

Pay and Benefits

Salary: USD 190,000 - 230,000 annually

Key Requirements

  • •10+ years of experience in operational resilience, business continuity, enterprise risk, or related disciplines in financial services or similarly regulated environments.
  • •Demonstrated experience leading enterprise-level resilience initiatives and delivering cross-functional programs globally.
  • •Strong understanding of regulatory expectations and industry standards (e.g., Basel, ISO 22301, NIST, PRA/FCA).
  • •Experience engaging senior leadership during disruption events and managing complex stakeholder environments.
  • •Sector knowledge in Insurance, Asset Management, Capital Markets, and structuring processes.
Experience:10+ yearsFinancial services
Skills:LeadershipStakeholder managementAnalytical rigorCrisis response coordinationDocumentation
Languages:English

Company Brief

KKR
Global investment firm providing alternative asset management and capital markets services across private equity, credit, real assets, and hedge funds, serving institutional and private clients worldwide.
Industry: Asset Management
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 1976
WebsiteLinkedIn