Agent, Room Reservations

Take reservations for Atlantis The Palm according to hotel policies and procedures while assisting guests with inquiries via telephone and incoming correspondence. Support the team by preparing reports, handling customer calls to take orders, answering questions, troubleshooting issues, providing information, and resolving complaints related to Atlantis Dubai products and services. Ideal if you have call center or front-office reservations experience, strong guest service, and Opera systems proficiency.