CS - EUV F22 Technical Support Engineer - Kaohsiung

ASML
Taiwan
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Education: bachelorsSkills: []

Frontline field service engineer providing installations, maintenance, repair and knowledge transfer for ASML EUV systems at a Kaohsiung site. You’ll analyze and resolve issues, perform repairs, train users, and identify process improvements while working with limited supervision and coordinating with 2nd line support when needed.

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ASML
ASML
7 months ago

CS - EUV F22 Technical Support Engineer - Kaohsiung

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 days agoStatus: Live

Job Summary

Frontline field service engineer providing installations, maintenance, repair and knowledge transfer for ASML EUV systems at a Kaohsiung site. You’ll analyze and resolve issues, perform repairs, train users, and identify process improvements while working with limited supervision and coordinating with 2nd line support when needed.
Location: Taiwan
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)

Key Responsibilities

  • •Problem analysis and approach: Gather all information relevant for the problem, analyze using available means, gather additional diagnostic info if needed, decide on initial approach to solve problem and execute, consult with others.
  • •Problem handovers and routing: Handover problem or problem aspects to others (2nd line support), document and package all data relevant for problem resolution (e.g. pass-downs, work orders, field service reports, system problem reports, technical reports).
  • •Repairs: Use tools, replace parts, improve settings, to execute repairs and standard service actions independently.
  • •Procedures: Based on arranged customer machine time window to arrange for all (possible) parts, tools, equipment and information / knowledge to be available at start of procedure, execute procedure.
  • •Training / advice: Explain appropriate actions to users to correct malfunctions, train customers in use and routine maintenance of equipment, recommend changes in user procedures when needed

Key Requirements

  • •Experienced Field Service Engineer with a BSc degree in Electrical Technology, Mechatronics, Mechanical Engineering, or equivalent experience.
  • •Experience in a technical industry is required; semiconductor industry experience is preferred.
  • •Experience using computer applications including data analysis tools, spreadsheets, and presentation software.
  • •Solid knowledge of the product functionality of the main modules/sub-modules.
Experience:SemiconductorHardware maintenanceField service
Education:Bachelor's

Company Brief

ASML
Designs and manufactures advanced photolithography systems for the semiconductor industry, enabling production of integrated circuits at leading-edge process nodes for global chipmakers.
Industry: Industrial Machinery
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Veldhoven, Netherlands
Founded: 1984
Glassdoor
Glassdoor: 4.1
WebsiteLinkedIn