Citizens Banker - Bilingual - Spanish

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 25+ hourlyFunction: Banking, Lending & CreditEducation: high_schoolSkills: ["Communication","Problem-solving","Relationship-building","Collaboration","Multitasking","Self-motivated"]

Serve as the face of the branch by building lasting customer relationships and providing trusted financial advice. Use your communication and problem-solving skills to recommend solutions for spending, saving, borrowing, and investing needs. Help customers plan for the future (including home, credit cards, and long-term goals), introduce digital and mobile banking options, and collaborate with Wealth Management, Mortgage, and Business Banking partners to meet more complex needs.

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Citizens Bank
Citizens Bank
1 day ago

Citizens Banker - Bilingual - Spanish

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Serve as the face of the branch by building lasting customer relationships and providing trusted financial advice. Use your communication and problem-solving skills to recommend solutions for spending, saving, borrowing, and investing needs. Help customers plan for the future (including home, credit cards, and long-term goals), introduce digital and mobile banking options, and collaborate with Wealth Management, Mortgage, and Business Banking partners to meet more complex needs.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Banking, Lending & Credit
Seniority: Mid level

Key Responsibilities

  • •Provide trusted advice and recommendations across customers’ financial needs including spending, saving, borrowing, and investing.
  • •Build and maintain customer relationships through in-person and phone interactions.
  • •Introduce customers to digital and mobile-first banking options (app and ATMs) to support transactions.
  • •Collaborate with Wealth Management, Mortgage, and Business Banking partners for more complex customer needs.
  • •Make outbound calls to acquire customers and schedule financial checkup appointments, following applicable policies and regulations.

Pay and Benefits

Salary: USD 25 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED required.
  • •Bilingual in Spanish.
  • •2 years of sales and customer service experience with ability to meet or exceed goals.
  • •Ability to ask questions, identify customer needs, and improve customer relationships.
  • •Ability to use digital technology to support business goals and provide solutions to customer issues.
Experience:Consumer bankingWealth managementSalesCustomer service
Education:High School
Skills:CommunicationProblem-solvingRelationship-buildingCollaborationMultitaskingSelf-motivated
Licenses:NMLS
Languages:Spanish

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website