Community Branch Manager

First Interstate BancSystem
United States
Workplace: OnsiteFull timeFunction: SalesExperience: 4-6 yearsEducation: high_schoolSkills: ["Leadership","Coaching","Customer relationship management","Risk-aware decision making","Problem-solving"]

Lead day-to-day performance of the Council Bluffs Downtown branch by delivering outstanding client service, driving growth goals, and improving operational efficiency. Build and maintain client relationships using digital banking and CRM tools, proactively identify referral opportunities across banking lines, and support consumer and small-business lending origination. Manage and develop branch employees, enforce compliance and security standards, and uphold bank policies through ongoing training and regulation updates.

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FursaFursa
First Interstate BancSystem
First Interstate BancSystem
1 day ago

Community Branch Manager

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Lead day-to-day performance of the Council Bluffs Downtown branch by delivering outstanding client service, driving growth goals, and improving operational efficiency. Build and maintain client relationships using digital banking and CRM tools, proactively identify referral opportunities across banking lines, and support consumer and small-business lending origination. Manage and develop branch employees, enforce compliance and security standards, and uphold bank policies through ongoing training and regulation updates.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Deliver integrated financial services by referring clients and managing activities, incidents, and referrals in client relationship management software.
  • •Drive growth by managing top client relationships and proactively building outbound client relationships.
  • •Identify and document referral opportunities across lending and business lines, using 360 View and related activity tracking.
  • •Open and maintain deposit, retirement, and credit products, and demonstrate proficiency in processing new consumer and small business loan requests.
  • •Manage branch employee selection, placement, development, and performance; ensure operational efficiency, compliance, training completion, and branch security.

Pay and Benefits

Perks:Paid LeaveFederal HolidaysStudent Debt401kHealth Insurance

Key Requirements

  • •High school diploma or GED required.
  • •4-6 years of banking industry experience, including supervisor or management experience.
  • •Strong understanding of digital banking capabilities and CRM utilization.
  • •Ability to manage branch level P&L, interpret financial trends, and drive performance outcomes.
  • •Valid driver’s license required; Registered Mortgage Loan Originator per the SAFE Act within 30 days; notary certification preferred.
Experience:4-6 yearsBanking
Education:High School
Skills:LeadershipCoachingCustomer relationship managementRisk-aware decision makingProblem-solving
Licenses:Valid Driver’s License
Certifications:Registered Mortgage Loan Originator (SAFE Act)
Tech Stack:CRM360 ViewDashboard

Company Brief

First Interstate BancSystem
Regional bank holding company providing consumer, business, and commercial banking services through branches across the Mountain West and Pacific Northwest. Offers deposit accounts, lending, treasury management, and wealth services.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Billings, United States
Founded: 1971
WebsiteLinkedIn