Senior Manager-Risk Management

American Express
Phoenix
Workplace: OnsiteFull timeUSD 103,750 - 174,750 annuallyFunction: Legal, Risk & ComplianceExperience: 3+ yearsEducation: bachelorsSkills: ["Analytical thinking","Problem-solving","Judgment","Attention to detail","Written and verbal communication"]

Own and optimize identity theft/third-party fraud risk strategies for banking onboarding journeys. Analyze fraud trends and control performance to improve risk rules, decisioning requirements, KPIs/KRIs, and governance routines across in-scope banking products. Partner with Product, Technology, Compliance, Legal, Servicing, Operational Excellence, and second-line risk to translate risk needs into executable capabilities while balancing fraud prevention, customer experience, regulatory expectations, and operational effectiveness.

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FursaFursa
American Express
American Express
2 days ago

Senior Manager-Risk Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Own and optimize identity theft/third-party fraud risk strategies for banking onboarding journeys. Analyze fraud trends and control performance to improve risk rules, decisioning requirements, KPIs/KRIs, and governance routines across in-scope banking products. Partner with Product, Technology, Compliance, Legal, Servicing, Operational Excellence, and second-line risk to translate risk needs into executable capabilities while balancing fraud prevention, customer experience, regulatory expectations, and operational effectiveness.
Location: Phoenix
Workplace: Onsite
Employment Type: Full time
Job Function: Legal, Risk & Compliance
Seniority: Sr. Manager level

Key Responsibilities

  • •Own and optimize identity theft/third-party fraud risk strategies for banking onboarding journeys while balancing fraud mitigation, customer experience, operational capacity, and regulatory expectations.
  • •Develop, maintain, and monitor fraud risk controls, rules, strategies, and decisioning requirements across in-scope banking products.
  • •Use data-driven analysis to identify emerging fraud trends, evaluate strategy effectiveness, quantify impacts, and recommend control enhancements.
  • •Define and track daily, weekly, and monthly KPIs/KRIs for fraud coverage, pend rates, approval outcomes, disruption rates, losses, and operational performance.
  • •Partner with cross-functional teams to translate risk needs into executable capabilities and update operating procedures for compliance, customer experience, and operational consistency.

Pay and Benefits

Salary: USD 103,750 - 174,750 annually
Perks:Health InsuranceDentalVisionLife InsuranceDisability401kParental LeaveLearning Budget

Key Requirements

  • •3+ years of experience in fraud risk management, risk strategy, control management, banking, lending, or a related risk discipline.
  • •2+ years of experience working with data, analytics, strategy performance monitoring, or analytical project execution.
  • •Bachelor’s degree in Business, Statistics, Mathematics, Economics, Computer Science, Engineering, or equivalent work experience.
  • •Strong analytical and problem-solving skills to synthesize large volumes of data and develop practical recommendations in complex environments.
  • •Technical acumen using SQL, Python, Hive, Big Data tools, automation, visualization, or similar analytical tools.
Experience:3+ yearsFraud risk managementBankingLendingRisk strategyControl managementIdentity theftOnboarding controls
Education:Bachelor's in Business, Statistics, Mathematics, Economics, Computer Science, Engineering
Skills:Analytical thinkingProblem-solvingJudgmentAttention to detailWritten and verbal communication
Languages:English
Tech Stack:SQLPythonHiveBig Data toolsAutomationVisualization

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

American Express
Provides global payment, credit, and travel-related financial services for consumers and businesses. Best known for its charge and credit cards, merchant payment network, and premium customer rewards and servicing.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 1850
WebsiteLinkedIn