Technical Support Engineer - Cementing

Baker Hughes
Port Harcourt
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 3+ yearsEducation: bachelorsSkills: ["Leadership","Interpersonal skills","Influencing","Planning","Communication","Presentation","Organizational","Analytical","Problem solving","Independent work"]

Provide technical support across cementing operations by partnering with service delivery coordinators and sales to understand customer objectives and contract terms. Plan and optimize job programs, analyze well/application hazards, and support risk mitigation, execution, and post-job reviews. Document calculations and lessons learned, manage incidents and failure investigations, support sales with product recommendations, and advise on improvement opportunities for recurring failures.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Baker Hughes
Baker Hughes
1 month ago

Technical Support Engineer - Cementing

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Provide technical support across cementing operations by partnering with service delivery coordinators and sales to understand customer objectives and contract terms. Plan and optimize job programs, analyze well/application hazards, and support risk mitigation, execution, and post-job reviews. Document calculations and lessons learned, manage incidents and failure investigations, support sales with product recommendations, and advise on improvement opportunities for recurring failures.
Location: Port Harcourt
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Mid level

Key Responsibilities

  • •Partner with Service Delivery Coordinators/Sales to understand customer construction/production objectives and Baker Hughes commercial terms.
  • •Perform offset well/similar job analysis to assess application hazards and incident potential.
  • •Design job programs with risk mitigation and contingency plans aligned to client objectives and revenue opportunity.
  • •Provide on-demand/on-call support for job execution, including comparing planned vs executed results and documenting lessons learned.
  • •Support incident management and failure investigations end-to-end to determine root cause and drive corrective actions; provide sales support and product application recommendations.
Travel: Medium travel

Pay and Benefits

Perks:Flexible HoursHealth InsuranceLife InsuranceDisability

Key Requirements

  • •Bachelor’s degree in science, technology, engineering, or mathematics
  • •Minimum 3 years of relevant work experience
  • •Excellent leadership, interpersonal, influencing, and planning skills
  • •Ability to manage, develop, coach and mentor teams across organizational boundaries
  • •Demonstrated ability to work in a global matrix organization
Experience:3+ years
Education:Bachelor's
Skills:LeadershipInterpersonal skillsInfluencingPlanningCommunicationPresentationOrganizationalAnalyticalProblem solvingIndependent work

Company Brief

Baker Hughes
Provides oilfield equipment, technologies, and services for the energy industry, including drilling, production, and industrial solutions. Serves upstream, midstream, and downstream customers worldwide with products and services focused on efficiency and reliability.
Industry: Energy Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Houston, United States
Founded: 1907
WebsiteLinkedIn