Sales Support Associate III

Tapestry
Missouri
Workplace: OnsiteFull timeUSD 15 - 18.5 hourlyFunction: SalesExperience: 1+ yearsSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide warm, professional customer service at the cash wrap and on the sales floor, ensuring a smooth shopping experience. Operate POS accurately, maintain cash wrap organization, and follow policies for cash and media. Support product flow from receipt through point of sale by receiving and organizing shipments, managing stock levels, replenishing the floor, and executing visual merchandising updates. Promote add-on products and gift cards while maintaining housekeeping and Loss Prevention standards.

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FursaFursa
Tapestry
Tapestry
3 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 8 hours agoStatus: Live
Reposted: similar role first listed 3 months ago

Job Summary

Provide warm, professional customer service at the cash wrap and on the sales floor, ensuring a smooth shopping experience. Operate POS accurately, maintain cash wrap organization, and follow policies for cash and media. Support product flow from receipt through point of sale by receiving and organizing shipments, managing stock levels, replenishing the floor, and executing visual merchandising updates. Promote add-on products and gift cards while maintaining housekeeping and Loss Prevention standards.
Location: Missouri
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Mid level

Key Responsibilities

  • •Welcome clients with warmth and professionalism, anticipate needs, and provide personalized assistance as a brand ambassador.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, and execute visual merchandising updates.
  • •Suggest add-on products and promote gift cards, capture customer information where permitted, and follow Loss Prevention and housekeeping guidelines.

Pay and Benefits

Salary: USD 15 - 18.5 hourly
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock and sales), preferably in a luxury retail service environment.
  • •Strong attention to detail and organizational skills, with the ability to multitask in a fast-paced environment.
  • •Knowledge of fashion trends and competition in the marketplace.
  • •Ability to operate cash register systems and use basic computer/mobile POS tools, including iPad/laptop and Mobile POS.
  • •Strong English language proficiency and ability to work a flexible schedule, including nights and weekends.
Experience:1+ yearsLuxury retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternetWalkie talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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