Customer Specialist In Training

CarMax
Vancouver
Workplace: OnsitePart timeUSD 19 - 39.6 hourlyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Integrity","Teamwork","Attention to detail","Time management"]

Support customers throughout the used-car buying, selling, and service process by guiding sales, appraisals, test drives, and financing applications. Learn to assess vehicle condition, perform cosmetic inspections, manage inventory check-in and reconciliation, and handle paperwork and payment tasks. Coordinate service appointments and review repair order invoices for accuracy while following EH&S requirements and maintaining a clean, organized work area in a fast-paced environment.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
CarMax
CarMax
3 months ago

Customer Specialist In Training

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support customers throughout the used-car buying, selling, and service process by guiding sales, appraisals, test drives, and financing applications. Learn to assess vehicle condition, perform cosmetic inspections, manage inventory check-in and reconciliation, and handle paperwork and payment tasks. Coordinate service appointments and review repair order invoices for accuracy while following EH&S requirements and maintaining a clean, organized work area in a fast-paced environment.
Location: Vancouver
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
  • •Conduct vehicle condition assessments and communicate findings to Buyers.
  • •Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
  • •Perform cosmetic inspections and maintain compliance with CarMax quality standards.
  • •Handle administrative tasks, coordinate service appointments, review repair order invoices, and follow EH&S requirements.

Pay and Benefits

Salary: USD 19 - 39.6 hourly
Perks:Paid Leave

Key Requirements

  • •Strong communication skills and confidence representing CarMax and its products.
  • •Ability to build lasting customer relationships and create win-win solutions.
  • •Demonstrated integrity, respect, and teamwork in a fast-paced environment.
  • •Ability to balance customer needs with business goals while following processes accurately.
  • •High School Diploma or equivalent and a valid driver’s license.
Education:High School
Skills:CommunicationIntegrityTeamworkAttention to detailTime management
Licenses:Driver’s license
Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn