CarMax

1 month ago

Customer Specialist In Training

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Support customers throughout the used-car buying, selling, and service process by guiding sales, appraisals, test drives, and financing applications. Learn to assess vehicle condition, perform cosmetic inspections, manage inventory check-in and reconciliation, and handle paperwork and payment tasks. Coordinate service appointments and review repair order invoices for accuracy while following EH&S requirements and maintaining a clean, organized work area in a fast-paced environment.

Location: Vancouver

Workplace: Onsite

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Conduct vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections and maintain compliance with CarMax quality standards.
•Handle administrative tasks, coordinate service appointments, review repair order invoices, and follow EH&S requirements.

Pay and Benefits

Salary: USD 19 - 39.6 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to balance customer needs with business goals while following processes accurately.
•High School Diploma or equivalent and a valid driver’s license.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

1 month ago

Customer Specialist In Training

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Vancouver

Workplace: Onsite

Employment Type: Part time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver exceptional service.
•Conduct vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes, including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections and maintain compliance with CarMax quality standards.
•Handle administrative tasks, coordinate service appointments, review repair order invoices, and follow EH&S requirements.

Pay and Benefits

Salary: USD 19 - 39.6 hourly

Perks:Paid Leave

Key Requirements

•Strong communication skills and confidence representing CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to balance customer needs with business goals while following processes accurately.
•High School Diploma or equivalent and a valid driver’s license.

Education:High School

Skills:CommunicationIntegrityTeamworkAttention to detailTime management

Licenses:Driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website