Senior Loans Sales Officer (Kowloon Bay, Kowloon, HK)

HSBC
Hong Kong
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Customer service","Sales","Teamwork","Problem-solving"]

Senior Loans Sales Officer within HSBC's Customer Contact Centre, responsible for achieving sales targets through telemarketing of consumer assets (credit cards, loans, mortgages, overdrafts) while delivering high-quality customer service, coordinating with team leads to optimize productivity, and ensuring smooth project implementations and service objectives.

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HSBC
HSBC
4 months ago

Senior Loans Sales Officer (Kowloon Bay, Kowloon, HK)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 6 hours agoStatus: Live

Job Summary

Senior Loans Sales Officer within HSBC's Customer Contact Centre, responsible for achieving sales targets through telemarketing of consumer assets (credit cards, loans, mortgages, overdrafts) while delivering high-quality customer service, coordinating with team leads to optimize productivity, and ensuring smooth project implementations and service objectives.
Location: Hong Kong
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Sr. Manager level

Key Responsibilities

  • •Achieve sales target by performing telemarketing activities in selling consumer assets products including Credit Card, Card Loan, Mortgage, Personal Loan, OD, etc.
  • •Timely response to customer feedbacks in efficient and professional manner
  • •Assist team head to review and allocate the resources so as to optimize the team productivity
  • •Coordinate and liaise with relevant parties to ensure smooth implementation of various projects
  • •Contribute to the achieving the section's service and sales objectives

Key Requirements

  • •Diploma or Degree Holder; Form Five or DSE Graduates with relevant working experience will also be considered
  • •Proven experience in Retails Banking, Call Centre or Telemarketing business
  • •Strong sales and customer service orientation, with ability to work under pressure
  • •Proficiency in both English and Chinese, with proficiency in Putonghua an advantage
  • •High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
Experience:BankingRetail banking
Skills:CommunicationCustomer serviceSalesTeamworkProblem-solving
Languages:EnglishChinese

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn