Senior Manager, Client Consulting - NGPO

Visa
Kuala Lumpur
Workplace: OnsiteFull timeFunction: Consulting & AdvisoryExperience: 5-8 yearsEducation: bachelorsSkills: ["Client relationship management","Analytical rigor","Problem-solving","Presentation","Team orientation"]

Lead client consulting workstreams within Visa’s VCA team, acting as the workstream lead for transformation engagements for issuing, acquiring, merchant, and fintech clients. Drive end-to-end project delivery by gathering inputs, analyzing data, defining scopes, and presenting recommendations across payment strategy, roadmap design, product/market fit, value propositions, and digital payments initiatives. Partner across functions, prepare proposals, and support thought leadership on the future of payments.

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FursaFursa
Visa
Visa
14 hours ago

Senior Manager, Client Consulting - NGPO

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Last checked: 14 hours agoStatus: Live

Job Summary

Lead client consulting workstreams within Visa’s VCA team, acting as the workstream lead for transformation engagements for issuing, acquiring, merchant, and fintech clients. Drive end-to-end project delivery by gathering inputs, analyzing data, defining scopes, and presenting recommendations across payment strategy, roadmap design, product/market fit, value propositions, and digital payments initiatives. Partner across functions, prepare proposals, and support thought leadership on the future of payments.
Location: Kuala Lumpur
Workplace: Onsite
Employment Type: Full time
Job Function: Consulting & Advisory
Seniority: Sr. Manager level

Key Responsibilities

  • •Act as workstream lead delivering one or more workstreams within broader consulting engagements or transformation programs for key clients.
  • •Gather and manage project inputs, analyze data, and develop and present conclusions and recommendations via compelling reports and presentations.
  • •Identify client business pain points and opportunities to define scope, deliverables, and revenue opportunities for sell-in.
  • •Prepare client proposals and project plans, including dependencies, roles and responsibilities, and scope/deliverables; develop project materials such as interview guides and data requirements.
  • •Conduct industry research and collaborate with peers across product, marketing, risk, and innovation to execute projects and support thought leadership on the future of payments.

Key Requirements

  • •6+ years of relevant work experience with a bachelor’s degree, or 3+ years with an advanced degree (e.g., Masters, MBA, JD, MD), or 0 years with a PhD.
  • •Minimum 5–8 years of relevant experience in consulting, corporate strategy, banking/financial services, or business management, with valued manager-level experience (e.g., Big 4 consulting).
  • •Strong consulting experience and curiosity about the payments industry, with the ability to manage projects end-to-end and work closely with clients.
  • •Good knowledge of the payments industry landscape in Malaysia, including consumer trends and regulatory changes.
  • •Excellent client relationship management with experience dealing with senior stakeholders and delivering measurable business impact (e.g., cost savings, revenue uplift, new product launches).
Experience:5-8 yearsConsultingPaymentsFinancial servicesBankingFintech
Education:Bachelor's
Skills:Client relationship managementAnalytical rigorProblem-solvingPresentationTeam orientation
Tech Stack:AI

Company Brief

Visa
Global payments technology company that operates the VisaNet electronic payments network, facilitating credit, debit and digital transactions between consumers, merchants, financial institutions and governments worldwide.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1958
Glassdoor
Glassdoor: 3.8
WebsiteLinkedInGlassdoor