Radisson Blu Night Manager

Choice Hotels
Chicago
Workplace: OnsiteFull timeUSD 62,000 - 63,000 annuallyFunction: Hospitality & Food ServiceExperience: 1+ yearsEducation: high_schoolSkills: ["Organizational skills","Critical thinking","Problem-solving","Communication","Exceptional guest service"]

Oversee the overnight front office operation and assigned areas to ensure a seamless Radisson Blu guest experience. Support hotel business strategies, develop and implement front office processes, and manage reservations, billing, and reporting. Supervise door/bell/concierge/front desk activities, coordinate with other departments on housing needs, and monitor guest satisfaction guarantee standards through feedback and corrective action.

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Choice Hotels
Choice Hotels
1 day ago

Radisson Blu Night Manager

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Last checked: 6 hours agoStatus: Live

Job Summary

Oversee the overnight front office operation and assigned areas to ensure a seamless Radisson Blu guest experience. Support hotel business strategies, develop and implement front office processes, and manage reservations, billing, and reporting. Supervise door/bell/concierge/front desk activities, coordinate with other departments on housing needs, and monitor guest satisfaction guarantee standards through feedback and corrective action.
Location: Chicago
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Assist in development and implementation of hotel business strategies aligned with Choice Hotels values.
  • •Manage the overnight operation of the front office and related areas, including door/bell stand/parking/concierge.
  • •Develop and implement processes and procedures for assigned departments to support service and financial goals.
  • •Prepare and analyze reports and budget performance; adjust schedules to maximize productivity.
  • •Ensure billing/cash handling standards, coordinate housing activities with other departments, and drive 100% guest satisfaction.

Pay and Benefits

Salary: USD 62,000 - 63,000 annually
Perks:Health InsuranceDentalVisionDisabilityAuto Insurance401kPaid LeavePaid HolidaysPaid SickHsaLong-term DisabilityAccident InsurancePaid Bereavement

Key Requirements

  • •Minimum one year in a supervisory or management front office position required.
  • •Previous management experience required.
  • •High school diploma or GED required; bachelor degree preferred.
  • •Strong computer skills, including reservations and reporting systems, plus Microsoft Office and reporting system skills.
  • •Ability to work well in stressful, high-pressure situations and follow written/verbal instructions while communicating effectively.
Experience:1+ years
Education:High School
Skills:Organizational skillsCritical thinkingProblem-solvingCommunicationExceptional guest service
Tech Stack:Microsoft Office

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Choice Hotels
Operates and franchises a global portfolio of hotel brands, providing reservation, marketing, and franchise support services to independent and chain hotels across economy to upscale segments.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Rockville, United States
Founded: 1939
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