Senior Advisor, Technical Account Manager
San Antonio, Texas, Colorado, Nebraska, Omaha, Washington
Workplace: RemoteFull timeUSD 123,200 - 169,400Function: Solutions Engineering & Sales EngineeringExperience: 8+ yearsEducation: bachelorsSkills: ["Escalation management","Collaboration","Troubleshooting","Mission competence","Relationship building"]Serve as a subject matter expert for Dell data center infrastructure in support of Federal customers and partners. You’ll troubleshoot and proactively support clients in disconnected environments, maintaining uptime and service levels for Dell products while guiding complex system requirements. Collaborate across Dell teams and external stakeholders to drive best support practices, earn trust with customers, and help identify technical opportunities as customers implement AI solutions in secure spaces.
