2 months ago

Staff Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Staff TAM responsible for the technical side of post-sale customer lifecycle, guiding implementations and driving adoption for complex SaaS/security customers. Partners with Onboarding, CS, Product, Support, and Enablement to ensure seamless post-sale journeys; serves as a trusted SME in identity, access, device trust, and SaaS security; mentors peers and helps scale processes in a remote UK setting.

Location: United Kingdom

Workplace: Remote

Employment Type: Full time · Permanent

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own our most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
•Lead technical implementation, including integrations, configuration, and security reviews.
•Act as the technical advisor for our most complex accounts, ensuring customers are set up for long-term success.
•Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value while minimizing contraction/churn.
•Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact in close partnership with leadership.

Key Requirements

•6+ years in a customer-facing technical role (Technical Account Manager, Solutions Engineer, or Implementation Consultant) within a SaaS or security-focused B2B environment.

Experience:6+ yearsSaaSSecurityB2BIdentity

Skills:CommunicationStorytellingPresentationMentoringCustomer-facing

Languages:English

Tech Stack:SSOSCIMSAMLOAuthMDMDevice posture1Password

Company Brief

1Password

1Password (AgileBits Inc.) provides a password manager and identity-security platform for individuals and businesses, offering secure credential storage, sharing, and access management across devices and AI agents.

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: Toronto, Canada

Founded: 2005

Glassdoor: 3.3

Website LinkedIn Glassdoor

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1Password

2 months ago

Staff Technical Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 16 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Remote

Employment Type: Full time · Permanent

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Own our most complex post-sale technical relationships, guiding customers from onboarding through adoption and renewal.
•Lead technical implementation, including integrations, configuration, and security reviews.
•Act as the technical advisor for our most complex accounts, ensuring customers are set up for long-term success.
•Partner with Customer Success Managers to proactively identify risks, drive expansion opportunities, and maximize customer value while minimizing contraction/churn.
•Create and maintain resources (playbooks, knowledge base, etc) that scale customer impact in close partnership with leadership.

Key Requirements

•6+ years in a customer-facing technical role (Technical Account Manager, Solutions Engineer, or Implementation Consultant) within a SaaS or security-focused B2B environment.

Experience:6+ yearsSaaSSecurityB2BIdentity

Skills:CommunicationStorytellingPresentationMentoringCustomer-facing

Languages:English

Tech Stack:SSOSCIMSAMLOAuthMDMDevice posture1Password

Company Brief

1Password

Industry: Cybersecurity

Company Size: Enterprise (1,001+ employees)

Revenue: USD 250M to 500M

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Series C

Headquarters: Toronto, Canada

Founded: 2005

Glassdoor: 3.3

Website LinkedIn Glassdoor