Director, Brand Operations

Ramp
New York
Workplace: HybridFull timeUSD 200,000 - 352,000 annuallyFunction: Executive & General ManagementSkills: ["Organization","Cross-functional collaboration","Root-cause analysis","Metrics-driven approach","Lean leadership"]

Build and scale the operating system for Ramp’s Brand team’s high-volume creative production. Own ways of working, processes, and milestones that turn creative direction into shipped work, while diagnosing bottlenecks across functions and removing limiting factors. Protect creatives from organizational “swirl,” partner with creative leads, and use AI to streamline intake, triage, status, reporting, and handoffs with clear, metrics-driven delivery.

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Ramp
Ramp
1 day ago

Director, Brand Operations

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Last checked: 11 hours agoStatus: Live

Job Summary

Build and scale the operating system for Ramp’s Brand team’s high-volume creative production. Own ways of working, processes, and milestones that turn creative direction into shipped work, while diagnosing bottlenecks across functions and removing limiting factors. Protect creatives from organizational “swirl,” partner with creative leads, and use AI to streamline intake, triage, status, reporting, and handoffs with clear, metrics-driven delivery.
Location: New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Own and build the operating system for how Brand’s creative gets produced.
  • •Create the brand operating system—processes, milestones, and ways of working—to turn creative direction into shipped work.
  • •Diagnose and fix bottlenecks across functions by tracing work stalls to their source and removing the limiting factor.
  • •Protect creatives from organizational swirl by absorbing cross-functional complexity and keeping focus on execution.
  • •Automate parts of the operation with AI to streamline intake, triage, status, reporting, and handoffs.

Pay and Benefits

Salary: USD 200,000 - 352,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kParental LeavePet InsuranceCoffee StipendRelocation Expense

Key Requirements

  • •Exceptional organization managing 20+ live workstreams while keeping teams on track.
  • •Cross-functional root-cause instinct to diagnose why a multi-team workflow is slow and fix it.
  • •Track record building operations systems and automation to make messy work repeatable and compress cycle time.
  • •Metrics-driven approach to instrument delivery so progress is clear and provable.
  • •Hands-on, lean leadership that lifts both the operation and the people in it.
Experience:High-growth environment
Skills:OrganizationCross-functional collaborationRoot-cause analysisMetrics-driven approachLean leadership
Tech Stack:AI

Company Brief

Ramp
Provides an AI-enabled finance operations platform offering corporate cards, expense management, bill payments, procurement, travel, treasury, and automated accounting to help finance teams save time and money.
Industry: Fintech Infrastructure
Company Size: Enterprise (1,001+ employees)
Revenue: USD 500M to 1B
Growth: Scaleup
Valuation: Decacorn (USD 10B+)
Funding: Series E+
Headquarters: New York, United States
Founded: 2019
Glassdoor
Glassdoor: 4.2
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