DataDog

3 months ago

Manager I, Technical Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Lead a fast-paced TAM/TEM team delivering enablement, onboarding, and strategic technical guidance to Datadog’s largest customers, partnering with Sales, CS, Engineering, and Product to improve adoption and outcomes in North America.

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Manage, develop, and mentor a fast-paced team of TAMs & TEMs with a Player / Coach approach.
•Oversee onboarding, development and education of new and existing TAMs & TEMs.
•Collaborate with Sales, Customer Success, Engineering and Product to tackle urgent matters and implement process improvements.
•Lead recruitment efforts to hire top regional talent and coach new hires during onboarding.
•Plan and/or conduct technical training sessions to guide some of our largest customers.

Pay and Benefits

Salary: USD 146,000 - 213,000 annually

Equity and Bonus:Equity

Perks:Equity401kHealth InsuranceDentalRsusEsppPaid Leave

Key Requirements

•5+ years in a Presales, Post Sales, Consultancy or adjacent customer facing role with a successful track record.
•Experience leading a team in a startup and/or fast-paced organization.
•Strong people management and mentorship experience.
•A client-centric, consultative approach with detail orientation and continuous learning.
•Bachelor's degree in Computer Science or Engineering, or equivalent experience.

Experience:5+ years

Education:Bachelor's in Computer Science or Engineering

Skills:LeadershipMentorshipCommunicationCustomer focusProblem-solving

Languages:English

Tech Stack:DatadogInfrastructure monitoring

Company Brief

DataDog

Provides a cloud-native monitoring and observability platform that unifies metrics, traces, logs, and security signals to help engineering, operations, and security teams monitor and troubleshoot modern applications and infrastructure.

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn

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DataDog

3 months ago

Manager I, Technical Account Management

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: San Francisco

Workplace: Hybrid

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Manager level

Key Responsibilities

•Manage, develop, and mentor a fast-paced team of TAMs & TEMs with a Player / Coach approach.
•Oversee onboarding, development and education of new and existing TAMs & TEMs.
•Collaborate with Sales, Customer Success, Engineering and Product to tackle urgent matters and implement process improvements.
•Lead recruitment efforts to hire top regional talent and coach new hires during onboarding.
•Plan and/or conduct technical training sessions to guide some of our largest customers.

Pay and Benefits

Salary: USD 146,000 - 213,000 annually

Equity and Bonus:Equity

Perks:Equity401kHealth InsuranceDentalRsusEsppPaid Leave

Key Requirements

•5+ years in a Presales, Post Sales, Consultancy or adjacent customer facing role with a successful track record.
•Experience leading a team in a startup and/or fast-paced organization.
•Strong people management and mentorship experience.
•A client-centric, consultative approach with detail orientation and continuous learning.
•Bachelor's degree in Computer Science or Engineering, or equivalent experience.

Experience:5+ years

Education:Bachelor's in Computer Science or Engineering

Skills:LeadershipMentorshipCommunicationCustomer focusProblem-solving

Languages:English

Tech Stack:DatadogInfrastructure monitoring

Company Brief

DataDog

Industry: Developer Tools

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: New York, United States

Founded: 2010

Glassdoor: 4.1

Website LinkedIn