CRM Manager

Dubai Investments
Dubai
Workplace: OnsiteFull timeFunction: Revenue Operations (RevOps)Experience: 3-5 yearsEducation: bachelorsSkills: ["Customer-first mindset","Cross-functional collaboration","Data-driven decision-making","Reporting","Continuous improvement"]

Own and optimize the CRM system to enable direct and digital sales, improving lead capture, distribution, and conversion. Partner with sales, marketing, and digital teams to enhance customer journeys end to end, using CRM data to track sales performance and generate dashboards for leads, sales, and campaigns. Define measurable customer experience outcomes and build data-driven insights and operating models for continuous improvement.

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FursaFursa
Dubai Investments
Dubai Investments
1 day ago

CRM Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 22 hours agoStatus: Live

Job Summary

Own and optimize the CRM system to enable direct and digital sales, improving lead capture, distribution, and conversion. Partner with sales, marketing, and digital teams to enhance customer journeys end to end, using CRM data to track sales performance and generate dashboards for leads, sales, and campaigns. Define measurable customer experience outcomes and build data-driven insights and operating models for continuous improvement.
Location: Dubai
Workplace: Onsite
Employment Type: Full time
Job Function: Revenue Operations (RevOps)

Key Responsibilities

  • •Manage and optimize the CRM system to support direct and digital sales.
  • •Oversee lead capture, distribution, and tracking to improve conversion.
  • •Coordinate with sales, marketing, and digital teams to enhance the customer journey.
  • •Monitor CRM data and sales performance to identify improvement opportunities.
  • •Generate reports and dashboards on leads, sales, and campaigns.

Key Requirements

  • •Bachelor’s degree and above.
  • •3 to 5 years of experience in CRM management or digital sales enablement.
  • •Experience in lead management and sales performance tracking.
  • •Experience supporting digital marketing campaigns and marketing automation.
  • •Experience working closely with sales, marketing, and digital teams to optimize customer journeys.
Experience:3-5 years
Education:Bachelor's
Skills:Customer-first mindsetCross-functional collaborationData-driven decision-makingReportingContinuous improvement

Company Brief

Dubai Investments
Diversified investment holding company with interests across sectors including manufacturing, real estate, education, healthcare, and financial investments. Operates as a UAE-based group managing and growing a broad portfolio of businesses.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Dubai, United Arab Emirates
Founded: 1995
WebsiteLinkedIn