Test Center Administrator (FT)

Prometric
United States
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Teamwork","Professional communication","Report writing","Multitasking","Flexible scheduling"]

Serve as the face of Prometric at the test center by greeting examinees, verifying identification, performing security checks, and proctoring exams in line with strict policies. Monitor candidates throughout testing, handle or report issues with urgency, and maintain a secure environment and materials. Maintain accurate reporting and represent Prometric’s values while following flexible scheduling needs across site operating hours.

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FursaFursa
Prometric
Prometric
2 weeks ago

Test Center Administrator (FT)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 19 hours agoStatus: Live

Job Summary

Serve as the face of Prometric at the test center by greeting examinees, verifying identification, performing security checks, and proctoring exams in line with strict policies. Monitor candidates throughout testing, handle or report issues with urgency, and maintain a secure environment and materials. Maintain accurate reporting and represent Prometric’s values while following flexible scheduling needs across site operating hours.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Maintain and apply test center policies, practices, and procedures.
  • •Greet examinees, verify identification, and perform required security checks (including wand use).
  • •Continuously monitor candidates during exams and ensure exam integrity.
  • •Report and/or resolve candidate issues with urgency and handle occurrences outside company guidelines.
  • •Maintain a secure environment and materials, including escorting candidates and supporting test room operations.

Pay and Benefits

Perks:401kVisionFsaPaid Leave

Key Requirements

  • •High school diploma or equivalent (college experience a plus).
  • •Minimum one year of in-person customer service experience (e.g., call center, retail, restaurant).
  • •Must be 18 years of age to qualify.
  • •Ability to communicate professionally and write detailed, accurate reports and correspondence.
  • •Comfort with Microsoft Windows-based tools and applications (MS Office, Outlook, Explorer, web browsing) and multitasking with small tools/equipment.
Experience:Customer service
Education:High School
Skills:TeamworkProfessional communicationReport writingMultitaskingFlexible scheduling
Tech Stack:Microsoft WindowsMicrosoft OfficeOutlookExplorerWeb browsing

Company Brief

Prometric
Provides computer-based testing, assessment, and credentialing services for certification bodies, professional associations, and academic institutions. Operates exam delivery, proctoring, and assessment programs across a global network.
Industry: Education
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Baltimore, United States
Founded: 1990
WebsiteLinkedIn