Team Leader - Bakery

Majid Al Futtaim
Muscat
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: certificationSkills: ["Customer service orientation","Communication","Team motivation","Detail oriented","Action oriented"]

Lead the Bakery team to implement quality, range, and freshness standards that deliver an exceptional customer experience and meet sales targets. Oversee pricing and assortment, manage stock and shrinkage, and monitor NPS while driving continuous improvement. Negotiate internal promotions with suppliers, ensure excellent service and sales, and provide training and feedback to direct reports in the assigned bakery section.

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Majid Al Futtaim
Majid Al Futtaim
4 days ago

Team Leader - Bakery

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Source: Company careers pageValidated by: Fursa AI
Last checked: 23 hours agoStatus: Live

Job Summary

Lead the Bakery team to implement quality, range, and freshness standards that deliver an exceptional customer experience and meet sales targets. Oversee pricing and assortment, manage stock and shrinkage, and monitor NPS while driving continuous improvement. Negotiate internal promotions with suppliers, ensure excellent service and sales, and provide training and feedback to direct reports in the assigned bakery section.
Location: Muscat
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Implement quality, range and freshness standards to support customer experience and sales targets.
  • •Oversee pricing policy execution and products assortment in the section, including internal promotions with suppliers.
  • •Monitor NPS for the section and work on improving areas requiring development.
  • •Ensure proper stock management, including stock reports, out-of-stock control, replenishment orders, and delivery oversight.
  • •Oversee initiatives to minimize waste and shrinkage and control waste items reporting; deliver customer service and provide training/feedback to direct reports.

Key Requirements

  • •Diploma in Commerce or Finance.
  • •3+ years in a retail operations role.
  • •Customer service orientation with a pleasant, warm disposition.
  • •Clear communication skills.
  • •People-oriented; able to build team spirit and motivation.
Experience:Retail
Education:Certification / Diploma in Commerce or Finance
Skills:Customer service orientationCommunicationTeam motivationDetail orientedAction oriented

Company Brief

Majid Al Futtaim
Emirati-owned diversified lifestyle conglomerate operating shopping malls, retail (including Carrefour franchise), leisure, hotels, and real estate across the Middle East, Africa and Asia, serving hundreds of millions of customers annually.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Funding: Private Equity Backed
Headquarters: Dubai, United Arab Emirates
Founded: 1992
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Glassdoor: 3.5
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