Associate Field Service Engineer (Fixed Term – 12-month assignment)
Sony Global
Massachusetts, Connecticut, New Hampshire, New York, New Jersey, Pennsylvania, Canada
Workplace: RemoteFull timeUSD 55,000 - 60,000 annuallyFunction: Field Service, Maintenance & Skilled TradesEducation: associatesSkills: ["Analytical problem-solving","Customer focus","Professional communication","Organizational skills","Willingness to learn"]Train alongside Field Service Engineers to support flow cytometry equipment at customer sites through installations, preventive maintenance, troubleshooting, and repairs. Assist with technical issue resolution and follow service procedures, safety standards, documentation requirements, and Field Service reporting using Salesforce. Coordinate with Field Service, Sales, and Field Applications teams, maintain service parts and inventory, and support customers with timely follow-up.
