Sales Support Associate III

Tapestry
United States
Workplace: OnsitePart timeUSD 15 - 19.5Function: SalesSkills: ["Customer focus","Drive for results","Interpersonal savvy","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience as a front-line ambassador for Coach—building client relationships, driving sales through cross-selling and tailored recommendations, and supporting daily store operations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Maintain store standards through cash wrap, inventory processing, replenishment, visual merchandising, and transaction processing in a fast-paced luxury environment.

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FursaFursa
Tapestry
Tapestry
1 day ago

Sales Support Associate III

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Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live

Job Summary

Deliver an elevated, personalized shopping experience as a front-line ambassador for Coach—building client relationships, driving sales through cross-selling and tailored recommendations, and supporting daily store operations. Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases. Maintain store standards through cash wrap, inventory processing, replenishment, visual merchandising, and transaction processing in a fast-paced luxury environment.
Location: United States
Workplace: Onsite
Employment Type: Part time
Job Function: Sales

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Guide to Style and Service standards.
  • •Build client relationships through personalized styling, product expertise, fashion advice, and follow-up to close sales.
  • •Drive sales via cross-selling, upselling, and tailored recommendations to meet individual and store KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Support store operations including cash wrap, transaction processing, inventory cycles (receiving shipments, stocking), and maintaining sales floor/stockroom standards.

Pay and Benefits

Salary: USD 15 - 19.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience (luxury retail preferred), with knowledge of fashion trends and competitors.
  • •Experience operating POS with basic computer proficiency (iPad/laptop, Mobile POS), including reading price/release sheets.
  • •Strong English proficiency.
  • •Luxury retail background and social media savvy, with experience in live-stream shopping/video demos and clienteling/data acquisition (preferred).
  • •Ability to work in a fast-paced environment and on a flexible schedule (nights, weekends, peak busy season, public holidays).
Experience:Luxury retail
Skills:Customer focusDrive for resultsInterpersonal savvyLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSMobile POSIPadLaptopWalkie-talkieClienteling toolsSocial sellingShort-form videoInventory processingCash wrap

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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Glassdoor: 3.7
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