Optimization Manager

Adyen
Amsterdam
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Stakeholder management","Ownership mindset","Independent execution","Continuous improvement","Communication"]

Lead full-funnel payment performance optimization for Adyen merchants by partnering with commercial teams and using data-driven insights with Data Analysts. Serve as a payments optimization SME across risk, fraud, conversion, and cost efficiency, analyzing merchant portfolios to run playbooks and improve outcomes. Support product adoption (e.g., Protect, Uplift), build dashboards/tools from large datasets, and mentor team members while collaborating globally with Product, Commercial, and Data teams.

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Adyen
Adyen
1 day ago

Optimization Manager

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Last checked: 4 hours agoStatus: Live

Job Summary

Lead full-funnel payment performance optimization for Adyen merchants by partnering with commercial teams and using data-driven insights with Data Analysts. Serve as a payments optimization SME across risk, fraud, conversion, and cost efficiency, analyzing merchant portfolios to run playbooks and improve outcomes. Support product adoption (e.g., Protect, Uplift), build dashboards/tools from large datasets, and mentor team members while collaborating globally with Product, Commercial, and Data teams.
Location: Amsterdam
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Partner with commercial teams to strengthen merchant adoption using data-driven insights to support value proposition conversations.
  • •Lead high-level customer discussions and enable commercial teams with tools/trainings as a payments optimization SME across risk, fraud, conversion, and cost efficiency.
  • •Analyze merchant portfolios and payment data to identify optimization opportunities and run playbooks that drive performance and risk improvements.
  • •Identify and support adoption of Adyen products (e.g., Protect, Uplift) in collaboration with Product teams.
  • •Build dashboards/tools and scalable analytical solutions from large datasets to generate actionable insights; support team operations and mentor team members.

Key Requirements

  • •5+ years of experience in risk & fraud, payments performance, data analytics, technical account roles, or similar in fintech/payments with strong understanding of regional payments landscapes.
  • •Strong stakeholder management with a customer and cross-functional ownership mindset, able to prioritize and execute independently.
  • •Comfort working in fast-paced, global, cross-functional environments with a continuous improvement mindset.
  • •Strong data analysis skills working with complex datasets; BI tools such as Looker or Tableau are a plus.
  • •Excellent communication skills in English, able to simplify complex topics for technical and non-technical audiences.
Experience:FintechPaymentsRisk & fraudData analyticsTechnical account
Skills:Stakeholder managementOwnership mindsetIndependent executionContinuous improvementCommunication
Languages:English
Tech Stack:LookerTableau

Company Brief

Adyen
Global payments company providing a unified platform for accepting payments, risk management, and financial services to merchants and enterprises across online, mobile, and in-store channels.
Industry: Payments
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Amsterdam, Netherlands
Founded: 2006
WebsiteLinkedIn