Functional Consultant - Paradox

Workday
Australia
Workplace: HybridFull timeFunction: Consulting & AdvisoryExperience: 3+ yearsSkills: ["Communication","Problem-solving","Discovery","Leadership","Attention to detail"]

Deliver software implementation projects for a SaaS HR platform, leading customer configurations from post-sale through launch. Design solutions, apply implementation methodologies, collaborate with internal teams, conduct configuration/testing, mentor teammates, and advocate for customers to influence product roadmaps and onboarding improvements.

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FursaFursa
Workday
Workday
3 months ago

Functional Consultant - Paradox

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Source: Company careers pageValidated by: Fursa AI
Last checked: 38 days agoStatus: Live

Job Summary

Deliver software implementation projects for a SaaS HR platform, leading customer configurations from post-sale through launch. Design solutions, apply implementation methodologies, collaborate with internal teams, conduct configuration/testing, mentor teammates, and advocate for customers to influence product roadmaps and onboarding improvements.
Location: Australia
Workplace: Hybrid
Employment Type: Full time
Job Function: Consulting & Advisory

Key Responsibilities

  • •Provide consultation to customers, supporting all stages of new customer onboarding - from understanding their unique needs, challenges, and goals to guiding them on standards for using our solutions to tackle their business challenges, solution design, user acceptance testing, and go live.
  • •In accordance with the project plan, deliver the contracted products and services, applying Paradox's implementation methodology to ensure consistency in the customer experience and expedite the time it takes for our customers to see value from our solutions
  • •Collaborate with internal Paradox teams to deliver platform configurations and track progress towards timely completion of work
  • •Complete configuration and testing for enterprise customer based on the requirements and design specifications for the customer
  • •Work closely with Customer Success Managers/Directors to share knowledge and ensure a smooth transition into release and ongoing adoption
Travel: Low travel

Key Requirements

  • •3+ years of experience managing SaaS software implementation projects in a SaaS environment
  • •Extensive knowledge of the HR technology industry, including HCM, HRIS, ATS and CRM platforms
  • •Experience administering/implementing software systems for companies with 2,500+ employees
  • •Strong attention to detail and conscientiousness in project delivery
  • •Excellent communication, discovery, and problem-solving skills; travel up to 25% for client engagements
Experience:3+ yearsHR technologySaaSHRISATSCRM
Skills:CommunicationProblem-solvingDiscoveryLeadershipAttention to detail
Tech Stack:SaaSHRISATSCRM

Company Brief

Workday
Provides cloud-based enterprise applications for human capital management, financial management, payroll, and analytics. Delivers unified HR and finance software suites to large organizations, enabling workforce planning, talent management, payroll, and financial reporting.
Industry: HR Tech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Pleasanton, United States
Founded: 2005
WebsiteLinkedIn