Operations Manager - Distribution and Logistics

Ferguson
United States
Workplace: OnsiteFull timeUSD 4,124.7 - 9,075 monthlyFunction: Business OperationsExperience: 3+ yearsEducation: bachelorsSkills: ["Analytical skills","Problem-solving","Organizational skills","Communication","Cross-functional collaboration"]

Ensure operational excellence across Jones Stephens and Supply Chain by meeting customer commitments, standardizing inbound-to-outbound processes, and driving continuous improvement initiatives. Serve as the primary liaison to resolve operational issues, monitor KPIs and trends, and communicate performance results. Lead strategic initiatives and cross-functional programs while supporting change management, operational readiness for new processes, and customer-specific operational requirements including vendor portal administration and data accuracy.

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Ferguson
Ferguson
1 day ago

Operations Manager - Distribution and Logistics

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Job Summary

Ensure operational excellence across Jones Stephens and Supply Chain by meeting customer commitments, standardizing inbound-to-outbound processes, and driving continuous improvement initiatives. Serve as the primary liaison to resolve operational issues, monitor KPIs and trends, and communicate performance results. Lead strategic initiatives and cross-functional programs while supporting change management, operational readiness for new processes, and customer-specific operational requirements including vendor portal administration and data accuracy.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Support customer commitments and service excellence through effective operational execution.
  • •Coordinate operational activities across Jones Stephens and Supply Chain functions and drive process consistency from inbound through outbound operations.
  • •Lead continuous improvement initiatives to increase efficiency, reduce costs, and improve service levels.
  • •Act as the primary liaison to facilitate communication and resolve operational issues; monitor KPIs and analyze trends.
  • •Support strategic initiatives, special projects, and cross-functional programs, including change management and operational readiness for new processes and programs.

Pay and Benefits

Salary: USD 4,124.7 - 9,075 monthly
Perks:Health InsuranceDentalVisionPaid LeaveLife Insurance401kPaid Parental

Key Requirements

  • •Bachelor’s degree in Business, Supply Chain, Operations, or related field, or equivalent experience.
  • •3+ years of experience in operations, logistics, supply chain, or customer service.
  • •Strong analytical, problem-solving, and organizational skills.
  • •Excellent communication and cross-functional collaboration abilities.
  • •Proficiency in Microsoft Office, particularly Excel.
Experience:3+ yearsOperationsLogisticsSupply chainCustomer service
Education:Bachelor's in Business, Supply Chain, Operations
Skills:Analytical skillsProblem-solvingOrganizational skillsCommunicationCross-functional collaboration
Tech Stack:Microsoft OfficeExcel

Company Brief

Ferguson
A major distributor of plumbing, HVAC, waterworks, and industrial products serving residential and commercial construction, maintenance, and repair customers across North America through branches, showrooms, and digital channels.
Industry: Wholesale & Distribution
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Newport News, United States
Founded: 1887
WebsiteLinkedIn