Senior FSI Client Manager

NTT
Indonesia
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementEducation: bachelorsSkills: ["Client engagement","Relationship management","Business acumen","Communication","Stakeholder management"]

Own assigned accounts for an FSI client portfolio, driving land, expansion, and renewals across NTT DATA solutions. Act as the primary client point of contact, ensuring satisfaction across the full account lifecycle through strong communication and governance. Coordinate internal and external resources to advance opportunities, manage pipelines/forecasts with sales tools, and connect high-value services to client needs and outcomes. Collaborate with vendors and partners to deliver growth beyond quotas.

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FursaFursa
NTT
NTT
9 hours ago

Senior FSI Client Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Own assigned accounts for an FSI client portfolio, driving land, expansion, and renewals across NTT DATA solutions. Act as the primary client point of contact, ensuring satisfaction across the full account lifecycle through strong communication and governance. Coordinate internal and external resources to advance opportunities, manage pipelines/forecasts with sales tools, and connect high-value services to client needs and outcomes. Collaborate with vendors and partners to deliver growth beyond quotas.
Location: Indonesia
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Manager level

Key Responsibilities

  • •Manage and grow relationships with assigned FSI clients to drive land, expansion, and renewals across NTT DATA solutions.
  • •Take full ownership of accounts to ensure client satisfaction throughout the entire account lifecycle.
  • •Use sales tools and methodologies to manage accounts, opportunities, pipelines, and forecasts.
  • •Identify client needs and articulate how solutions meet those needs while driving demand and revenue growth.
  • •Engage with internal and external stakeholders, including vendors and partners, and help develop governance and compliance policies to manage risk and financial compliance.

Key Requirements

  • •Advanced experience managing global partners, sales environments, and customer service.
  • •Experience in the IT or professional services industry with business development and/or sales responsibilities.
  • •Strong sales business acumen, including planning and leveraging tools/data to drive outcomes.
  • •Ability to link high-value services to client needs and measurable business outcomes.
  • •Prior experience with Salesforce.com contact platform and a bachelor’s degree (or equivalent) in business or a sales-related field.
Experience:ITProfessional servicesFSI
Education:Bachelor's in business or sales-related field
Skills:Client engagementRelationship managementBusiness acumenCommunicationStakeholder management
Tech Stack:Salesforce.com

Company Brief

NTT
Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.
Industry: Professional Services
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Valuation: Public Company (Market Cap in USD)
Headquarters: London, United Kingdom
Founded: 1983
WebsiteLinkedIn