Director of Solutions Engineering - EMEA Strat

Decagon
London
Workplace: OnsiteFull timeGBP 200,000 - 250,000 annuallyFunction: Solutions Engineering & Sales EngineeringSkills: ["Leadership","Mentoring","Executive communication","Consultative selling","Cross-functional collaboration"]

Build and lead the pre-sales Solutions Engineering function to drive enterprise adoption of an AI-native conversational platform. Hire, mentor, and manage Solutions Engineers, establish repeatable proof-of-concept and solutioning best practices, and ensure technical excellence in customer engagements. Partner with Sales, Product, and Engineering on go-to-market and roadmap alignment, lead strategic executive-level meetings, and deliver tailored demos, prototypes, and solution architectures.

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Decagon
Decagon
13 hours ago

Director of Solutions Engineering - EMEA Strat

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Last checked: 6 hours agoStatus: Live

Job Summary

Build and lead the pre-sales Solutions Engineering function to drive enterprise adoption of an AI-native conversational platform. Hire, mentor, and manage Solutions Engineers, establish repeatable proof-of-concept and solutioning best practices, and ensure technical excellence in customer engagements. Partner with Sales, Product, and Engineering on go-to-market and roadmap alignment, lead strategic executive-level meetings, and deliver tailored demos, prototypes, and solution architectures.
Location: London
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Director level

Key Responsibilities

  • •Hire, mentor, and manage a team of Solutions Engineers, providing technical guidance and career development.
  • •Establish best practices for pre-sales solutioning, proof-of-concepts, and technical validation.
  • •Partner with Sales leadership to co-develop go-to-market strategies and align technical execution with business goals.
  • •Engage strategic enterprise prospects and customers to guide discovery, solution design, and ROI validation.
  • •Deliver tailored demonstrations, prototypes, and solution architectures; represent Decagon as an executive-level technical representative.

Pay and Benefits

Salary: GBP 200,000 - 250,000 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisability InsuranceRetirement401kParental LeaveWellness StipendPaid Leave

Key Requirements

  • •7+ years of experience in pre-sales technical roles such as Solutions Architect or Sales Engineer.
  • •3+ years of experience managing or leading pre-sales/solutions engineering teams.
  • •Proven success working with large enterprise customers and navigating complex buying cycles.
  • •Strong technical proficiency with enterprise AI deployments, API integrations, and production system architectures.
  • •Excellent communication skills to engage executives, business stakeholders, and technical teams.
Experience:Enterprise pre-salesAI deploymentsAPI integrations
Skills:LeadershipMentoringExecutive communicationConsultative sellingCross-functional collaboration
Tech Stack:LLMsPrompt engineeringAPI integrationsSDKsIntegration patterns

Company Brief

Decagon
Builds conversational AI agents and a platform that automates customer support across chat, email, and voice, enabling brands to deliver concierge-level customer experiences at scale.
Industry: AI & Machine Learning
Company Size: Medium (51 to 250 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series C
Headquarters: San Francisco, United States
Founded: 2023
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor