AI Voice Agent

Commure
Bengaluru, Gurugram
Workplace: OnsiteFull timeFunction: Data Science & Machine LearningSkills: ["Attention to detail","Accuracy","Time management","Organizational skills","Data handling"]

Conduct outbound research calls to prospective businesses to measure caller hold times. Follow an approved call script and accurately navigate automated menus, recording call duration details in a spreadsheet. Capture and upload screenshots showing call/hold duration, verify entries match the correct screenshots, and escalate invalid numbers or data-quality issues to a supervisor while protecting confidential information.

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FursaFursa
Commure
Commure
1 day ago

AI Voice Agent

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Conduct outbound research calls to prospective businesses to measure caller hold times. Follow an approved call script and accurately navigate automated menus, recording call duration details in a spreadsheet. Capture and upload screenshots showing call/hold duration, verify entries match the correct screenshots, and escalate invalid numbers or data-quality issues to a supervisor while protecting confidential information.
Location: Bengaluru, Gurugram
Workplace: Onsite
Employment Type: Full time
Job Function: Data Science & Machine Learning

Key Responsibilities

  • •Call prospects using an approved contact list and calling process.
  • •Follow the provided call script and professionally navigate automated menus or reception desks.
  • •Measure and record the time spent on hold, capturing evidence of call duration.
  • •Upload or link screenshots to the corresponding spreadsheet entries and verify all entries are complete and matched correctly.
  • •Protect confidential information, follow privacy/data-handling requirements, and escalate invalid numbers or data-quality issues to a supervisor.

Key Requirements

  • •Clear, professional verbal communication skills.
  • •Strong attention to detail and accuracy when recording call findings.
  • •Comfortable making a high volume of outbound calls.
  • •Basic proficiency with Google Sheets or Microsoft Excel.
  • •Reliable internet connection and access to a suitable calling device.
Skills:Attention to detailAccuracyTime managementOrganizational skillsData handling
Tech Stack:Google SheetsMicrosoft Excel

Company Brief

Commure
Builds an AI-powered healthcare platform that automates clinical documentation, revenue cycle management, staff safety, and care coordination for hospitals and health systems, integrating with EHRs to reduce administrative burden and improve clinical and financial outcomes.
Industry: HealthTech
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Private Equity Backed
Headquarters: Mountain View, United States
Founded: 2017
Glassdoor
Glassdoor: 3.9
WebsiteLinkedInGlassdoor