Financial Services Specialist

HSBC
Philippines
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringEducation: bachelorsSkills: ["Attention to detail","Ability to learn quickly","Ability to multitask","Rapport building","Independent work"]

Authorize and process customer payment transactions accurately and efficiently, following established procedures and quality standards. Maintain effective telephone communication with internal and external customers, and continuously learn and apply relevant process knowledge. Work independently to complete assignments within timeframes, contribute to improved customer service and productivity, and participate in team activities while building professional cross-functional relationships.

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HSBC
HSBC
1 day ago

Financial Services Specialist

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Last checked: 4 hours agoStatus: Live

Job Summary

Authorize and process customer payment transactions accurately and efficiently, following established procedures and quality standards. Maintain effective telephone communication with internal and external customers, and continuously learn and apply relevant process knowledge. Work independently to complete assignments within timeframes, contribute to improved customer service and productivity, and participate in team activities while building professional cross-functional relationships.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Authorize payment transactions accurately and efficiently.
  • •Acquire and update knowledge on procedures related to relevant processes.
  • •Process customer work and instructions accurately while maintaining agreed quality standards and phone communication.
  • •Ensure work is completed in accordance with established procedures and standards.
  • •Work independently to complete assigned tasks within established timeframes and contribute to improved customer service and productivity.

Key Requirements

  • •Bachelor’s degree in business or a related field (or equivalent work experience) is an advantage.
  • •Work experience is not essential; less relevant experience may still be considered.
  • •Ability to learn quickly.
  • •Fluent ability to speak and understand written English/Cantonese.
  • •Ability to understand and interpret numeric data with high attention to detail.
Education:Bachelor's in business (related field)
Skills:Attention to detailAbility to learn quicklyAbility to multitaskRapport buildingIndependent work
Languages:EnglishCantonese
Tech Stack:Computer knowledge

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn